Analyze, design, develop, and document both legacy and new information systems that support IAM services. Analyzes technical or research related problems and develops software solutions. Assignments are broad in nature, usually requiring originality and ingenuity and a high level of programming and operating system expertise.Coordinate and lead other technical staff in working with current and emerging technologies to improve efficiency of systems administration. Manage security, firewall, anti-malware, and backup systems to maintain appropriate data confidentiality, integrity, and availability. Develop and implement DevOps best practices across IAM systems and services and mentor other technical staff members in their adoption and implementation.Installs, configures, and maintains operating system components, application servers, and libraries that support software development. Ensure compliance with policies and configuration guidelines.Prepares system documentation, develops standards and education for users.Lead the development of team software development standards, process improvements, and technical documentation.Provide operational and customer support for IAM services, including monitoring systems, providing customer service, investigating issues, and repairing bugs. Collaborate with colleagues to fulfill and improve delivery of IT services.Communicate effectively with customers and stakeholders to elicit requirements, present solutions, and investigate and resolve issues.Perform application quality assurance: participate in validation, testing, and documentation of product releases.Other related functions as assigned.