Summary:

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.

Required Skills:

Market Specialist, Market Operations Responsibilities:

1. Use market specific knowledge to provide signals and insights to manage responses to high-risk events.

2. Monitor virality of potential harmful content.

3. Spot and scope scalable solutions to improve the support of our community and users.

4. Collaborate with cross-functional teams on escalations and respond to crisis, looking for opportunities to improve company’s processes and tools.

5. Advocate for community of users, making recommendations of improvement opportunities related to workflows, operational guidelines, policy, and Community Standards to improve user experience in the market.

6. Address sensitive content issues, including graphic images, videos and writings, offensive or derogatory language, and objectionable material.

7. Analyze key metrics to improve operational performance.

8. Deliver solutions involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams.

Minimum Qualifications:

Minimum Qualifications:

9. Requires a Master’s degree in business administration, operations research, legal studies, or in a related field and 2 years of experience in the job offered in a related occupation. Foreign equivalent accepted.

10. Requires 24 months of experience in the following:

11. Risk and problem management

12. Negotiation and diplomacy

13. Crisis quick response

14. Process improvement

15. Regulatory compliance and

16. Political and social knowledge of targeted market areas

Public Compensation:

$130,836/year to $160,160/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.