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DXC Technology Manager, Business Process Services & Reinsurance in Austin, Texas

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com .

At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.

The Manager, Business Process Services & Reinsurance, will be responsible for overseeing and optimizing business processes related to reinsurance operations. This role requires a deep understanding of reinsurance principles, strong analytical skills, and the ability to lead cross-functional teams to achieve operational efficiency and excellence.

We expect you to take ownership of your role, providing your expertise on processes improvement and best practices implementation. Your team will be the face of DXC in front of our customer, and we trust that you will perform a great job understanding the customer needs.

Essential Job Functions:

  • Oversee reinsurance administration, including policy issuance, claims processing, and premium calculations, ensuring timely and accurate execution of all reinsurance activities.

  • Lead efforts to streamline and enhance business processes related to reinsurance, ensuring efficiency, accuracy, and compliance with industry standards.

  • Work closely with internal and external stakeholders, including underwriters, claims adjusters, and reinsurance brokers, to ensure seamless integration and execution of reinsurance processes.

  • Utilize data analytics to monitor performance metrics, identify trends, and generate reports to inform decision-making and drive continuous improvement.

  • Ensure all reinsurance operations comply with regulatory requirements and internal policies, and proactively identify and mitigate potential risks.

  • Lead and participate in reinsurance-related projects, from planning and implementation to monitoring and evaluation, ensuring project goals are met on time and within budget.

  • Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience.

  • Collaborate with team members to identify process optimization opportunities.

  • Execute process enhancements and track performance metrics.

  • Communicate with stakeholders and report on project status.

  • Assist in resource allocation and planning.

  • Develop and maintain relationships with key stakeholders.

  • Act as a problem-solving resource for team members.

  • Stay informed about industry trends in customer experience and process optimization.

Basic Qualifications:

  • Bachelor’s degree in Business Administration, Finance, Insurance, or a related field. Advanced degree or professional certification in reinsurance is preferred.

  • Typically, 7+ years experience on reinsurance industry, with a minimum of 3 years in a similar role.

  • Proven experience in business process services, project management and people management.

  • Experience in managing business process improvement projects

  • Proficiencies in process analysis and improvement

  • A continuous learner who stays abreast with industry knowledge and technology.

Other Qualifications:

  • Advanced degree in a relevant field a plus

  • Relevant certifications (e.g., CAPM, Business Analysis Professional) a plus.

Work Environment

Remote, within the United States.

If you have the required expertise and are looking to join a dynamic team, we encourage you to apply. This is an excellent opportunity to leverage your skills and contribute to our growing success.

#LI-LV1

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $73,100 - $135,800.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (GSS-HR-ER@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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