Who We Are:

We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.

We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence.

LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.

LINQ’s Values:

• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.

• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.

• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.

• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.

About The Position:

We are seeking a proactive and detail-oriented Resource Manager to join our team, specializing incapacity planning, forecasting, maximizing utilization, and backlog prioritization and burn down. The ideal candidate will be responsible for optimizing resource allocation, managing the backlog of development tasks, and ensuring timely project delivery. This role is pivotal in maintaining the efficiency and productivity of our development teams.

What You'll Be Doing:

Backlog Management:

• Collaborate with the Product and Engineering teams to estimate effort for backlog items.

• Prioritize the backlog of tasks, stories, and epics in collaboration with Executive leadership,Project Managers, and Engineering Managers.

• Ensure the backlog is refined, well-organized, and aligns with program goals and timelines.

• Facilitate regular backlog grooming sessions to review and update task priorities.

Resource Allocation:

• Assess resource availability and assign tasks based on team capacity and skill sets.

• Monitor and adjust resource allocation to balance workload and optimize productivity to achieve team utilization targets.

• Collaborate with project managers to forecast resource needs and address potential bottlenecks.

Burn Down Management:

• Track and report on burn down metrics to monitor progress against project timelines.

• Identify and address impediments affecting the team’s ability to meet sprint goals.

• Ensure transparency of burn down charts and other project tracking tools for all stakeholders.

Stakeholder Communication:

• Act as the primary point of contact for resource management, backlog prioritization, and burn down progress.

• Provide regular updates to executive stakeholders on resource allocation, backlog status, and project progress.

• Facilitate effective communication between development teams and other departments.

Continuous Improvement

• Implement best practices for resource management and backlog prioritization.

• Conduct retrospectives to identify areas for improvement and implement actionable solutions.

• Stay updated with industry trends and methodologies to enhance the efficiency of project delivery.

What We Are Looking For:

• Minimum of 3-5 years of experience in resource management, project management, or a similar role in an Agile environment.

• Excellent communication and interpersonal skills.

• Strong organizational and time management abilities.

• Ability to work collaboratively in a fast-paced environment.

What Will Make You Stand Out:

• Bachelor’s degree in Business Administration, Project Management, Information Technology, or related field. Master’s degree preferred.

The Tech:

• Proficiency in project management tools (e.g., JIRA, Trello, Asana).

• Strong understanding of Agile methodologies and frameworks (e.g., Scrum, Kanban).

• Experience with backlog management and burn down tracking.

Total Rewards:

Remote working environment

Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)

One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)

Company Bonus Plan or Target Sales Commission Plan

Flexible Open Paid Time Off Plan

Paid Parental Leave Policy

10 paid holidays

16 hours of paid volunteer time

Blue Cross Blue Shield benefit network (medical/dental/vision)

Low-deductible PPO option or HDHP option with employer contributed HSA

Dental with child orthodontia

100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance

Health and wellness benefits including gym and Headspace reimbursement

Professional development opportunities

EOE Statement/Accommodation Notice:

LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.