Job Summary

The Services Consultant - Microsoft & Software Advisory Group role aims to drive adjacent SHI services opportunities resulting from MSAG consulting engagements.The MSAG Services Consultant will liaise with SHI sales business units and services teams to ensure proper handoff, follow-up, and execution of all identified service opportunities.The MSAG Services Consultant will report to the Managing Director of Microsoft & Software Advisory Group.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include but not limited to:

• Collaborate with MSAG Consultants, Account Executives, product and licensing experts and adjacent solution teams on customer-facing calls and presentations

• Conduct professional services discovery calls to gather customer-specific requirements

• Understand and be able to provide general overviews of all relevant adjacent services opportunities in order to generate interest in subject-matter expert follow-up meetings

• Create supporting documentation, collateral, and tools to help identify up-sell and cross-sell opportunities

• Maintain/achieve certifications relevant to the company’s solution projects

• Stay current with Information Technology trends, new features, releases, and programs

• Track services opportunities and provide both summary and detailed reporting to team leadership

Qualifications

• Bachelor’s Degree

• 5 years experience in customer-facing IT product or services sales

• Proficient in Microsoft Office Products with excellent Excel knowledge

• Must have solution-selling experience with a proven track record

• Must be results-driven with a strong sense of urgency

• Self-study and independent work to increase job-related knowledge and skills

Required Skills

• Excellent organizational skills

• Excellent verbal and written communication skills

• Able to be results-driven with a strong sense of urgency

• Able to self-study and work independently to increase job-related knowledge and skills

• Outstanding attention to detail and problem-solving capabilities

• Ability to learn fast, absorb knowledge, and apply newly learned information on a daily basis

• Self-motivated with the ability to work in a fast-paced and dynamic environment

Unique Requirements

• 10 % of travel required for team and customer meetings

Additional Information

• The estimated annual pay range for this position is $175,000 - $210,000 salary which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-TX-Austin | US-NJ-Somerset

Requisition ID 2024-18137

Approved Min (Total Target Comp) USD $175,000.00/Yr.

Approved Max (Total Target Comp) USD $210,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Presales/Post Sales Support