Systems Administrator - Austin, Texas

The Office of the Governor is looking for a Systems Administrator (Systems Administrator IV-V) to work in the Information Services Division (ISD).

Who We Are

The Office of the Governor works to build a healthier, safer, freer, and more prosperous future for all Texans. We are located primarily within the Texas State Capitol Complex in Austin.

What You'll Earn

The salary is $7,500.00 - $7,916.67 a month ($90,000.00 - $95,000.04 a year). Benefits include medical insurance, sick leave, and vacation leave. Also, State of Texas employees are eligible for a defined retirement plan. Learn more: https://www.ers.texas.gov/Active-Employees/Health-Benefits

What You'll Do

This is a job that performs highly complex to advanced (senior-level) systems administration work. Work involves maintaining the upkeep, configuration, and reliable operation of systems. Installs and upgrades computer components and system software. Provides hardware and software support to agency users. Supports and provides user level service to agency users.

• Performs mid to senior-level systems administration tasks within ISD.
• Serves as Tier 2 technical support; covers Tier 1 technical support duties when needed.
• Installs, configures, maintains, and administers computers, laptops, mobile devices, servers, operating systems, and applications.
• Analyzes, troubleshoots, and resolves systems hardware, software, and networking issues; and provides status reports to management.
• Responsible for endpoint configuration compliance, security vulnerability remediation, and other security-related tasks.
• Researches, prepares, and maintains operating procedures for technical support, troubleshooting, and maintenance.
• Studies existing information processing systems to evaluate effectiveness, and recommends new systems to improve production or workflow as required.
• Defines and manages the roles and access privileges of users and devices to a variety of applications to prevent unauthorized access.
• Provides coaching and guidance to technical support team members.

How You'll Qualify

Systems Administrator IV

• Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field; and
• Four (4) years of professional experience in systems administration work

Systems Administrator V

Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field; and

Five (5) years of professional experience in systems administration work.