Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

The Team Lead for Specialty Programs plays a pivotal role in ensuring the seamless implementation of specialty program protocols and delivering high-quality patient care for those enrolled in our PMAH Specialty Programs, such as PATH (Practical Alternative to Hospitalization). This dynamic position acts as a central liaison among various departments—including Emergency and Inpatient Departments, Penn Medicine Home Health, and Specialty Programs—to coordinate patient flow, optimize resources, and support efficient clinical workflows.

The Team Lead will oversee the operational management of clinical protocols, ensuring the right resources are in place to address urgent patient needs. This role will also collaborate with Central Intake, Scheduling, and care teams to ensure patients receive timely, high-quality care at home.

The ideal candidate will possess strong leadership skills, with experience managing teams and coordinating care across multiple departments. They should demonstrate excellent communication and interpersonal abilities, enabling effective collaboration with both clinical and non-clinical teams. Additionally, the candidate will have a proven ability to manage operational workflows, optimize resource allocation, and support clinical staff in delivering high-quality patient care. Familiarity with Penn Medicine systems and protocols is a plus.

Shift: 11:00 AM - 9:00 PM with every third weekend requirement of 9:00 AM -7:00 PM.

Responsibilities:

• Serve as the primary liaison between inpatient, ambulatory, and home health teams, facilitating smooth communication and collaboration.

• Coordinate patient flow and optimize scheduling with Central Intake and Scheduling Departments to ensure efficient patient care.

• Oversee the operational execution of specialty program protocols, including resource allocation and workflow optimization.

• Support in-home clinical staff, guiding them in interpreting and implementing specialty program protocols and serving as a consultative resource.

• Work closely with the Team Manager to manage staffing and resources, ensuring that patient needs are met promptly and efficiently.

• Act as a key resource for nurses and other personnel, supporting clinical practice and the implementation of high-quality specialty care in the home.

• Address unplanned or urgent patient needs by aligning services and coordinating with courier or other support services to ensure seamless care delivery.

Credentials:

• Registered Nurse (Required)

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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