Job Title: Customer Service Representative

This is an On-Site position located in Baldwinsville, NY

Job Description

We are seeking a dedicated Customer Service Representative who will process orders, manage order entries, provide quotes, and handle pricing. This role involves frequent telephone communication with customers and following up on orders via email.

Responsibilities

• Process orders accurately and efficiently

• Manage order entries in the system

• Provide quotes and handle pricing inquiries

• Communicate frequently with customers over the telephone

• Follow up on orders via email to ensure customer satisfaction

Essential Skills

• 5 years of experience in customer service

• Proficient in data entry

• Experience working with Microsoft Office, particularly Excel

Work Environment

This position is fully on-site with working hours from 8am to 4:30pm. You will be reporting directly to your supervisor. The work environment is supportive and provides an opportunity to work for a well-known company with personable direct reports.

Pay and Benefits

The pay range for this position is $18.00 - $24.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Baldwinsville,NY.

Application Deadline

This position will be accepting applications until Dec 31, 2024.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.