COMPANY OVERVIEW:

Beltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts. As part of our commitment to excellence, we are seeking a motivated and knowledgeable Parts Counter Associate to join our team.

POSITION OVERVIEW:

As a Parts Counter Associate at Beltway Companies, you will play a crucial role in assisting our customers with their parts needs. Your primary responsibilities will include:

• Places daily parts orders, stocks incoming orders, and maintains inventory control.

• Works collaboratively across departments to manage inventory physically and electronically.

• Assists in annual parts inventory preparation and execution.

• Keeps the parts area clean, organized, and uncluttered.

• Provides support to counter sales reps and covers telephone inquiries as needed.

• Responds promptly and proactively communicates with customers regarding parts inquiries and delays.

• Records and identifies needed parts efficiently, determining availability and pricing.

• Fulfills customer orders by providing parts from stock or sourcing locally, ensuring accurate sales transactions.

• Monitors order statuses, addresses issues promptly, and notifies customers upon parts arrival.

Requirements

• Prior experience in transportation, warehouse, parts, or service environments required.

• Qualifications include parts counter experience or vehicle/heavy duty equipment repairs.

• Knowledge of wholesale distribution beneficial.

• High School Diploma or GED required.

• Strong verbal and written communication skills essential.

• Must be a team player committed to customer satisfaction.

• Ability to frequently lift up to 50 pounds.

• High energy level required for constant movement throughout the shift.

Benefits

• Bonus Pay

• Paid OEM Training

• Boot Reimbursement

• 401(k) matching

• Dental Insurance

• Health insurance

• Paid time off

• Vision insurance

• The wage range for this role takes into account a wide range of factors including but not limited to skill sets, experience, training, and certifications. A reasonable estimate of the current range would be $50,000 to $60,000 annually