Kelly is helping our local customer find a suitable candidate for an Inside Sales/Customer Service Representative position.

Position Details:

Position Type: Temp to Hire

Hourly Rate: $20/hour

Expectations and Duties:

Customer Interaction and Quoting:

• Process telephone, email, and web-based inquiries by quoting:

  • Product

  • Price

  • Delivery

  • Payment terms

  • Upsell - Accompanying Product Offerings

  • Substitute Product (when necessary and appropriate)

• Follow up on quotes to assist in converting them to sales orders.

  Order Processing:

• Process received customer purchase orders by:

  • Processing sales order acknowledgments

  • Updating price and delivery (when applicable)

  • Providing customer with information on accompanying product offerings

  • Purchasing items to fill order requirements (always check inventory first)

  • Expediting with suppliers to ensure on-time delivery

• Fill backorders, print picking tickets, and compile documentation for billing.

• Execute billing, invoice printing, and invoice submission to the customer (if applicable at the branch).

• Communicate with customers and outside sales account managers about any changes in order status.

  Sales and Customer Support:

• Assist and support outside sales team members.

• Process priority transactions.

• Provide project support.

• Update open order status reports.

• Offer technical research support.

• Communicate customer needs, inquiries, and new customers to the appropriate outside sales team member and/or sales manager for follow-up.

  Inventory and Supplier Relations:

• Update product pricing for inventoried items to ensure accuracy.

• Work with the centralized purchasing agent regarding inventory min/max levels and inventory needs to maximize volumetric discounts from suppliers.

• Support and encourage strong supplier/vendor relationships.

  General Duties:

• Maintain documentation and records in appropriate locations.

• Maintain an organized and clean working environment.

• Use sound judgment, listening, and problem-solving skills.

• Exhibit a positive, friendly, and helpful attitude.

Candidate Qualities:

• Flexibility, openness, and a positive work ethic are essential in this fast-paced, multi-tasking position.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.