SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This role will be responsible for overseeing and managing a program of multiple related projects and supporting business functions. This role will work closely with stakeholders to understand their needs and priorities and collaborate with cross-functional teams to ensure that projects are completed on time and within budget. Additionally, you will be responsible for documenting processes and procedures to ensure that they are repeatable, scalable, and aligned to the CRE Servicing & Asset Management (SAM) objectives and vision, while also maintaining the Technology Operation Office Standards.

This role is a critical member of the SAM team and contributes to the growth and maturity of the business unit. This role has a strong emphasis on supporting strategic enhancements, continuous improvement and efficient operations. This will require strong strategic planning and execution skills in both the design of a program roadmap, processes and standards as well as influencing the adoption and buy-in across the business unit and delivery of business value.

Essential Job Functions:

• Processes and Procedures: Identify areas for process improvement. Develop and maintain business processes and procedures. Maintain the documentation in SharePoint and provide guidance to teams to ensure adherence to these procedures.

• Change Management: Identify and track program changes and communicate to stakeholders how the changes affect the overall program in terms of scope, budget and timeline.

• Communication, Coordination and Reporting: Communicate program progress, risks, and issues to senior-level stakeholders and team members. Provide regular status updates, develop reports, and facilitate program and project meetings to ensure everyone is informed and aligned. Assist with coordination of regular management-level and board-level updates.

• Planning and Execution: Develop and execute program and project plans, including defining project scope, goals, and deliverables. Identify program and project priorities, outcomes, timelines, and resource requirements, and ensure project teams are aligned to strategic objectives.

• Budget Management: Manage program and project budgets, including forecasting, tracking, and reporting on project financials. Work with project teams to identify and manage project cost drivers and ensure projects are delivered with high-quality and within budget constraints.

• Risk Management: Identify and manage program risks and issues, including dependencies, impediments and other potential issues, developing mitigation strategies, and executing risk management plans to minimize project risks.

• Team Management: Lead project teams, including coaching, mentoring, and motivating team members to ensure they are engaged and aligned with program objectives. Provide direction and support to team members and ensure team members are meeting project deadlines and deliverables.

• Key Outcomes:

• Status of program and projects is regularly maintained and available to be reported to senior leadership within two business days

• Program and project status information accuracy is sufficient to use it to make time, cost, scope decisions about key projects

• Projects and initiatives integrated into internal reporting within two weeks of startup, including project setup in KeyedIn, Azure DevOps and other systems of record

• Key projects and initiatives consistently comply with standards for collaboration, reporting, and frequent delivery of working tested product

• Key projects and initiatives consistently meet organizational standards for operations acceptance of products into production and post-production support

• Other activities as may be assigned by your manager

Qualifications/ Requirements:

• Bachelor's degree in Business Administration, Project Management, Information Decision Sciences, Industrial Engineering or related field, or equivalent combination of education and experience

• Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.

• Minimum of 6+ years of experience in program and senior project management.

• PMP or other project management certification is a plus.

• Proven experience managing multiple projects simultaneously.

• Strong program and project management skills, including project planning, budgeting, risk management, and team management.

• Experience with one or more business measurement frameworks such as the Balanced Scorecard or Objectives and Key Results, and their use in establishing and delivering results that meet or exceed performance targets.

• Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders and team members.

• Strong analytical and problem-solving skills, with the ability to identify and resolve issues quickly.

• Experience with project management software tools such as Microsoft Project, JIRA, or Smartsheet.

• Familiarity with business architecture, business capability modeling, performance management of business capabilities, and business case development for business capability investment decision making.

• Experience with vendor management and contract negotiation, particularly in ways which impact delivery progression against business commitments.

• Experience with tools and technologies used to create Program Dashboards, such as Tableau, Microsoft Excel, SharePoint, and Azure DevOps.

#LI-AS1 #LI-REMOTE

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$98,000.00 - $150,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.