Arctos, LLC

ARCTOS Technology Solutions, LLC

arctos-us.com/careers/

OVERVIEW

Reach New Heights!

ARCTOS Technology Solutions, LLC (ARCTOS) is a fast-growing, technology-oriented small business providing aerospace, defense, and digital solutions, with offices and work sites across the United States. We're looking for team-oriented innovators eager to tackle interesting challenges, work on important problems, and receive great benefits and employee support.

REQUIREMENT

ARCTOS is actively seeking an Information Technology Associate to join our dynamic Information Technology team. As a member of the team, you'll play a crucial role in supporting our company-wide IT systems, ensuring seamless operations for employees and external customers. You'll have the opportunity to collaborate closely with experienced professionals, gaining hands-on experience in various aspects of IT. Whether it's troubleshooting technical issues, configuring network devices, or implementing cybersecurity measures, you'll be at the forefront of our technology initiatives.

In this role, you'll apply your knowledge and skills within a fast-paced and ever-evolving environment. From assisting with software deployments to participating in system upgrades, you'll contribute to the success of our IT projects. We're looking for a team-oriented individual who is not only passionate about technology but also has a keen interest in cybersecurity. If you're excited about learning, problem-solving, and making a real impact, we encourage you to apply and be part of our innovative team!

PRIMARY RESPONSIBILITIES

• Assist end users with hardware and software issues including troubleshooting problems and documenting solutions.
• Backing up and imaging end user devices for new employees. Wiping hardware, following set procedures, for disposal.
• Help with managing and updating asset databases including inventorying and cataloging company assets.
• Follow set procedures, processes and standards for maintaining various systems and system access.
• Troubleshoot network connectivity issues with assistance from others within the IT team.
• Install, update and maintain software for end users and backend systems.

KNOWLEDGE AND SKILLS

• Strong problem-solving skills and a passion for technology.
• Basic understanding of networking concepts, operating systems and enterprise business applications.
• Excellent communication skills and the ability to work well in a team.
• Eagerness to learn and adapt to new challenges.
• Familiarity with administering Microsoft 365 and SharePoint a plus.

EDUCATIONAL, CLEARANCE AND CERTIFICATION

• Currently possess or pursuing a degree in Computer Science, Information Technology or a related field.

• Previous experience working within an IT department preferred.

• U.S. citizen (required) with eligibility to obtain a DoD security clearance if necessary.

PHYSICAL/WORKING ENVIRONMENT

• Requires working in a physical office setting with the ability to lift up to 50 pounds, climb, stoop or otherwise navigate in tight spaces around technology infrastructure.

TRAVEL

• May be required to travel locally between offices in Beavercreek, OH and Fairborn, OH to provide customer support.