Full job description {#jobDescriptionTitleHeading tabindex="-1"}

As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, WestRock plants and Customer locations while effectively providing specialized support for designated WestRock customers. Additionally, this position will provide a value-based selling approach to engage WestRock resources at designated locations to ensure customer critical business issues/needs are met.

Note: Candidate must reside within 50 miles from plant.

Additionally, this position will provide a value-based selling approach to engage WestRock resources at designated locations to ensure customer critical business issues/needs are met.

How you will impact WestRock:

• Serve as the liaison between WestRock and customer to support supplier plants in improving overall customer service.
• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer .
• Ensure the needs of customers are met while aligning to meet MD business objectives.
• Assist with budget development and management cross-functionally with Sales and Financial Managers.
• Develop understanding of customers' market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines.
• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value.
• Complete and develop Opportunity Plans that are in support of and align with Corporate Account's Key Account Profiles (KAP's).
• Review Opportunity Plans with VP Sales on a regular basis.
• Partner with production, manufacturing, and account team to ensure customer needs are properly communicated.

What you need to succeed:

• Bachelor's degree preferred.
• 2 to 3 years of experience in corrugated sales preferred.
• 5+ years of related experience in sales, project management, and/or technical training.
• Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry.
• Proven experience with packaging systems.
• Demonstrated sales competence and business acumen.
• Ability to provide clarity to complex problems and develop long-term solutions.
• Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels.
• Possess effective leadership qualities and insightful business judgment.
• Excellent computer skills including Word, Excel and PowerPoint.
• Excellent written and verbal communication skills.