Description DEPARTMENT: Social Services POSITION: Case Worker SUPERVISOR: Business Manager STATUS: Part-Time, Non-Exempt (Hourly) PAY: $20.00 The Salvation Army Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach Jesus Christ's gospel and meet human needs in His name without discrimination. OVERVIEW: The Social Service Case Worker handles all inquiries for assistance through The Salvation Army Eastside Corps Community Center. Oversees the assessment for eligibility and generation of financial and material assistance. Does basic problem-solving casework and client referrals. Creates all paperwork and maintains records of cases/clients. Works with the other Social Services agencies to develop inter-agency relationships working within the guidelines of The Salvation Army. Responsible for ordering, disbursing, and maintaining food inventories from other agencies, businesses, and gift in kind. ESSENTIAL DUTIES: Answer and/or respond to all Social Service inquires by telephone, emails, or in person. Greet and direct clients and visitors when needed Supervise volunteer assigned to social services and document volunteer hours as needed. Interview, screen and make appointments for those seeking assistance Provide social services to clients, as needed Order and maintain food supplies, plan, and implement the preparation of food boxes Prepare and distribute food boxes/bags Assist with loading and unloading of food donations from van/ truck Keep Food Pantry and assigned refrigerator and freezer space organized with loading/re-loading food and goods and rotate food for distribution according to expiration dates Keep area, inside and outside of Social Services, clean and orderly. Eliminate any safety hazards Brake down and stack all cardboard Coordinate the Christmas assistance program and assist with other seasonal programs, community programs, projects, and office tasks when necessary or requested by the commanding officer or program supervisor Prepare client files and records, making copies of all necessary identification and information regarding client circumstances. Maintain current and accurate computer files and statistical data Timely and accurate reporting of monthly and yearly stats to appropriate programs and agencies Keep accurate record of funding received and disbursed, monitoring the financial status of all Social Service programs, with oversight from the Business Manager. Complete reporting on a weekly, monthly, quarterly, and yearly basis as needed. Work with various grants, contracts, fundings for social services which will include communication with vendors and management companies. Perform general clerical duties to include but not limited to: photocopying, faxing, mailing and filing as needed. Attend Community Agency Meetings. Keep up-to-date on changes in community agencies procedures and regulations. Work with other Corps Social Service caseworkers and network with the Social Service agencies outside of The Salvation Army Work with the Business Manager and Administrative Specialist, and in coordination with Division Headquarters, to develop funding sources and write effective grants for resources to support and expand various programs. Responsible for the proper recording, disbursing, and reporting of in-kind donations. Be available as a "fill-in" driver for the after-school program, kettle routes, and other Salvation Army programs, if needed Provide professional case management for clients with more serious long-term needs such as housing assistance, utility assistance, and food bank certification. Provide professional referral services for needs that The Salvation Army cannot meet dire