T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Product Managers, Technical located in Bellevue, WA will manage products end-to-end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products including creating, managing, maintaining and communicating product vision and roadmap.

Position duties and responsibilities include, but are not limited to:

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• partner with the business, internal/external stakeholders, and Leadership to understand current customer experiences, conduct cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making. Work with stakeholders and follow enterprise process to secure and maintain product funding;
• anticipate industry trends, direction, innovation, analyze potential impacts or opportunities to customer/product, and incorporate analyses into product process;
• drive specific ad hoc analysis and present information to executive level management upon request. Work with external third parties to assess partnerships and licensing opportunities;

influence product feature set and positioning strategies to improve customer experience, and drive or support growth leveraging customer insights for product vision, strategy, roadmap, and priorities. Dedicate time to customers and actively meet with them to build deeper empathy and understand their needs and priorities.

• create, manage, foster an active Voice of the Customer (VoC) feed for themselves and the team. Evangelize and advocate for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset. Create an environment and culture where the team is immersed in customer- first mindset.
• translate product/platform strategy by writing detailed features and user stories consumable for Development teams for highly complex products with multiple transactions and touchpoints including creation of prototypes;
• manage product backlog and priorities with our business and technology partners, backlog at this level typically serves 5 - 8 teams often with dependencies on other internal and external teams. Ensure alignment on the prioritization of activities based on business and customer impact; collaborate with Architecture and Development teams to ensure technical debt and long-term technical investment is factored into roadmap; develop adoption tools and training materials, generate and maintain dashboards and reports that track product health and success metrics; assist with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support. Recognize and communicate technical challenges to stakeholders and make educated trade-off decisions with the team.
• collaborate and develop positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, and other stakeholder teams providing them with the necessary product knowledge and additional documentation.

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Specific Skills Requirement - must have educational or professional experience in:

Experience (1): Experience defining UML diagrams to capture the end-to-end process flow of data, systems and transaction scenarios spanning Point of Sale, Middleware, Supply Chain Planning, or comparable applications.

Experience (2): Experience analyzing and optimizing business processes, finding, and solving problems with existing and new software, data, and procedures by leveraging process maps including SIPOC (supplier, inputs, process, outputs, customers) Diagrams or comparable tools.