At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Are you ready for an exciting opportunity to shape the future of Customer Experience at T-Mobile? As the Senior Business Operations Manager, you'll play a pivotal role in planning and executing activities across the Consumer Group and HQ. Be the bridge between top management and our dedicated team, providing oversight and guidance to high-impact projects. Job Responsibilities: Strategic Support: Drive business planning and operational management for the Customer Experience organization. Key Liaison: Serve as a proxy for the Consumer Group in critical business meetings/projects, ensuring flawless operational execution. Operate between the Consumer Operations group and Format Leaders. Collaboration Hub: Coordinate effectively between all Consumer back-office functions, fostering a collaborative work environment. Project Oversight: Accountable for monitoring top-priority projects, keeping leadership informed of matters requiring immediate attention. Adaptable Role: Take on additional duties and projects as assigned by business management, showcasing your versatility. Education: Bachelor's Degree Related field (Reqiured) Work Experience: More than 10 years Supply Chain / Planning experience. (Required) More than 10 years Experience in fulfillment, inventory planning and demand planning; telecom experience preferred. (Preferred) Solid background and experience leading large projects and executive-level programs and presentations (Preferred) Knowledge, Skills and Abilities: Inventory Management (Required) Communication (Required) Project Management (Required) Process Management (Required) Microsoft Excel & Power point (required) * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $102,400 - $184,600 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced