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Working Title:

Director of Enrollment & Student Success

Institution:

Northwest Technical College

Classification Title:

MnSCU Academic Supervisor 2

Bargaining Unit / Union:

216: Middle Management Association

City:

Bemidji

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

Job Description

Northwest Technical College (NTC) invites applicants to join our team as a Director of Enrollment & Student Success. This position will supervise, lead, and direct the Admissions, Enrollment, Records, and the Student Success Center, and oversee the student experience from recruitment through successful program completion. The Director will build and strengthen relationships with academic affairs, enrollment management, program managers, faculty, and staff. They will collaborate with key stakeholders to move forward common goals regarding strategic enrollment management and guided learning pathways and participate in regular staff meetings, work group discussions, and decision-making as needed.

Responsibilities of the Director of Enrollment & Student Success include:

Admissions and Enrollment - Providing supervision and direction of the college-wide admissions department. Planning, implementing, managing, and directing all functions to ensure potential and current students have the information needed for enrollment. Percentage of time: 45%

• Developing, organizing, managing, and implementing the annual enrollment, recruitment, marketing, and budgetary plans.

• Overseeing, leading, and directing the admissions activities including, but not limited to:i. Strategic planning and implementation of annual admissions strategies.ii. Serving as Admissions Director for the college and attending system meetings.iii. Serving as the Primary Designated School Official (PDSO) for the college (primary international college student contact), including all SEVIS reporting requirements as outlined in Immigration and Naturalization Service’s policies and procedures.iv. Serving as the lead for PSEO Admissions and College in the High School enrollment.

• Supervising the planning and implementation of special events related to admissions and enrollment such as open houses, career expos, campus visits, area counselor meetings, and college in the high school meetings.

• Overseeing the processes and procedures for the creation and distribution of student inquiry and applicant data and information, i.e. Customer Relations Management (CRM) system, as aligned with technical support in Admissions at BSU.

• Selecting, training, supervising, and evaluating departmental personnel.

• Providing comprehensive statistical and data-informed analyses necessary to make sound policy decisions.

• Resolving student disputes and concerns related to advising, registration, transfer, and graduation.

Supervising and Evaluating Department Staff. Percentage of time: 30%

• Managing, supervising, and directing department personnel, including but not limited to hiring, coaching, and developing, promoting, rewarding, assigning and reviewing work, directing work, approving transfers, disciplining, suspending, discharging, and adjusting grievances to ensure that staff are skilled and available as needed.

• Ensuring projects are staffed correctly to meet objectives, deadlines and stay within budget, collective bargaining agreements and Minnesota State policies and procedures are implemented and appropriately enforced, all employment laws and regulations are implemented and enforced, and all employees and applicants receive equitable treatment.

• Maintaining current on language in the Affirmative Action Plan and performing specific duties as may be assigned in the Plan.

• Collaborating and coordinating with Director of Financial Aid and the Registrar to ensure effective daily operations.

Student Support – Career, Academic Support, Advising and Student Life. Percentage of time: 25%

• Supervising and directing the academic support functions and student initiatives and programing of the Student Success Center, including testing services (TEAS, Accuplacer, Pearson, and others as identified), tutoring, student resource and library services. Staff supervising includes part-time mentors, part-time tutors, part-time test proctor, and student employees.

• Managing NTC’s student success management system (currently EAB’s Navigate), helping to facilitate the implementation, goals, and day-to-day use of Navigate on the NTC campus while creating clear and attainable project objectives, communicating progress updates, and evaluating effectiveness.

• Managing the Early Alert system including coordinating appropriate intervention strategies, referral for services, reporting to faculty/staff, and hosting professional development sessions for faculty.

• Collaborating with staff from the American Indian Resource Center and Center for Diversity, Equity, and Inclusion on programming and support services.

• Promoting proactive retention activities and student engagement opportunities to create a welcoming, inclusive, and encouraging atmosphere for both online and on-campus students.

• Co-advising NTC’s Student Senate and overseeing the annual Student Senate budget.

• Performing Circulation duties in the charging and discharging of NTC library materials and equipment, including the issuance of overdue and fine notices, shelving materials, and participating in the compilation of statistics for inventory purposes. Managing library budget. Maintaining and caring of library inventory including software upgrades, purchasing, and adherence to library policy and procedures.

Minimum Qualifications

• Supervisory experience including performance management, goal setting, and assessment.

• Experience in career and/or academic development or advising.

• Knowledge in recruitment, communications and marketing and retention planning.

• A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.

Preferred Qualification

• Master’s degree.

• Working knowledge of automated library system, (ALEPH/ALMA) inventory control systems, such as those required in the operation of a library, to track the status of requisitions, contracts, and orders.

• Experience with test proctoring, including virtual proctoring software and organizations (Proctorio, ATI, Accuplacer), as well as proctored exam scheduling and management.

• Ability to manage projects from inception through execution and evaluation sufficient to create clear and attainable project objectives, build project requirements, oversee cost, time and scope of projects, manage project constraints, and communicate progress and end results.

• Experience with federal, state and Minnesota State policies, procedures, and regulations.

• Knowledge of customer relationships management (CRM) or related software.

Physical Factors:

Constant: Talking

Frequent: Balancing, carrying, fine manipulating, lifting above shoulder, lifting above waist to chest, squatting, standing, stooping, twisting/pivoting, walking, color vision, depth perception, far vision, field of vision, midrange vision, near vision.

Occasional: Repetitive arm motion, simple grasp.

Other Requirements

• All applicants must be able to lawfully accept employment in the United States at the time of an offer of employment.

• Employment for this position is covered by the collective bargaining agreement for the Middle Management Association (MMA) bargaining unit, which can be found at: https://www.mmamn.org/

• In accordance with the Minnesota State Colleges and Universities (MinnState) Vehicle Fleet Safety Program, faculty and staff driving on college/university business, who use a rental or state vehicle, shall be required to complete a vehicle Use Agreement form and conform to MinnState's vehicle use criteria and consent to motor vehicle records check annually.

• NTC is a tobacco free workplace (see policy) (https://www.ntcmn.edu/about/wp-content/uploads/sites/7/2021/11/policies-1040-1-01-Tobacco-free-Environment.pdf) .

Work Shift (Hours / Days of work)

Unlimited; Exempt, Full-Time

Salary

Depends on qualifications, current pay range is $33.61 - $48.66 per hour.

Telework (Yes/No)

Currently not available for this position.

Inquiries about the position :

Ketmani Kouanchao, Executive Vice President and Senior Academic Officer

Phone: (218) 333-6611

Email: ketmani.kouanchao@ntcmn.edu

If you have general questions about this posting or submitting an application, contact Mary Miller at mary.miller@bemidjistate.edu

About

COLLEGE / COMMUNITY

WHY BEMIDJI:

It’s more than a job. It’s an opportunity for the extraordinary.

On the idyllic shores of Lake Bemidji, cradled among the limitless natural beauty of the North Woods and neighbored by Minnesota’s three largest Indigenous nations, Bemidji State University and Northwest Technical College offer opportunities for the extraordinary.

Northwest Technical College, one of only three pure technical colleges remaining in Minnesota, helps around 1,000 students align their education with their employment goals. NTC offers more than three dozen certificates, diplomas, and degrees in five career paths. For more than 50 years,

NTC has prepared students for fulfilling careers in well-paying, in-demand fields. NTC's accessible, affordable, hands-on programs also help employers meet their ever-growing need for a highly skilled workforce. With an open-enrollment policy and affordable tuition, NTC meets students where they are with a convenient mix of on-campus, online, and hybrid courses.

NTC is a member of the Minnesota State system of colleges and universities, the third-largest system of higher education institutions in the United States. It shares a unique alignment with Bemidji State University, with administration and student services generally having dual responsibilities to serve both campuses. Through this alignment, NTC students can take advantage of services, support, activities, and opportunities at BSU that expand and enhance their college experience — such as full access to BSU’s library and the ability to live in BSU’s on-campus resident housing.

For the first time, a joint strategic planning process will guide the future directions for both institutions. The schools are pursuing four shared strategic priorities: student success, the Nisidotaading initiative, northern distinction, and telling our story. These priorities will serve as the foundations for master planning processes for facilities, academic programs, fundraising, information technology, intercollegiate athletics, and diversity, equity, and inclusion, among others.

At Minnesota State, the work we do is more than just a job. In their pursuit of purpose, connection, and growth, our employees play a critical role on our campuses. They develop policies, provide essential services, and work to improve the well-being and quality of life for our students and for all Minnesotans. Minnesota State is committed to equity and inclusion, and we invest in our employees by providing benefits, support resources, and training and development opportunities. Unlock your potential through possibility.

The City of Bemidji

Bemidji State University and Northwest Technical College lie amid the lakes and forests of northern Minnesota. Bemidji State occupies a wooded campus along the western shore of Lake Bemidji while Northwest Technical College lies just three miles east, near Bemidji’s robust industrial district. 

The city sits between Minnesota’s three largest American Indian tribal nations: the Leech Lake Band of Ojibwe, the Red Lake Nation and the White Earth Nation. When settling the Bemidji area in 1750, the Ojibwe people named the lake Bemidjigamaag, which means “a lake with crossing waters” as the Mississippi River flows in from the south and exits on the east. Today, a city proper with a population of around 15,000 serves as a regional economic and cultural hub for about 100,000 Minnesotans.

Located just minutes away from a thriving downtown Bemidji, both the BSU and NTC campus communities have convenient access to affordable restaurants, fine-dining experiences, cozy coffee shops, grocery stores — including a natural foods co-op — city parks, and nearly unlimited outdoor recreational opportunities. Small, locally-owned shops and art sculptures line Bemidji's downtown streets, while national chains are also found in and around the area. The historic Paul Bunyan Playhouse has a calendar of classic shows, restaurants offer weekly live music performances, the First Friday Art Walk provides a tour of new monthly art exhibits, and annual festivals bring the community together throughout the year. 

Additionally, the North Woods setting means students, staff, and faculty have a variety of activities available at their fingertips year-round. With more than 400 lakes — and a 240-acre research forest owned by BSU — within 25 miles of the city, there is easy access to kayaking, canoeing, swimming, boating, paddle boarding, hunting, hiking, biking, foraging, fishing, and more. An expansive network of multi-use trail systems is available for running, cross-country skiing, single-track or fat-tire biking, and skijoring. Further, downhill skiing, snowboarding, and tubing lie just north of Bemidji at the Buena Vista Ski Area.

Bemidji is also near two of Minnesota’s 66 state parks: Lake Bemidji State Park, which sits along Lake Bemidji’s northern shore, and Itasca State Park, home to the majestic Mississippi River Headwaters. Both parks are popular recreational and camping destinations where locals and tourists gather for sailing, swimming, and fishing during the summer months, and skating, hockey, curling, and—yes—more fishing in the winter. 

Of course, no tour of Bemidji is complete without a visit to — and a selfie with — its two most famous residents: the iconic statues of Paul Bunyan and his trusty companion, Babe the Blue Ox. The famed duo, which has greeted visitors to Bemidji since 1937, is on the National Register of Historic Places and was once ranked by Kodak as the second most-photographed statue in America.

For further information, visit our website at: https://www.ntcmn.edu

Review a "special report on how this former lumber town has rebuilt itself as a high-speed, regional center of enterprise" at Bemidji 2.0 (http://tcbmag.com/news/articles/2017/february/bemidji-2-0)

Other Resources:

• Visit Bemidji – https://www.visitbemidji.com/

• 218 Relocate / Greater Bemidji – https://www.218relocate.com/

• Bemidji Area Chamber of Commerce – https://www.bemidji.org/

• Explore Minnesota – https://www.exploreminnesota.com/article/top-things-to-do-bemidji

Statement of Notice

Bemidji State University prohibits discrimination and sexual violence of any kind. Contact the Title IX Coordinator if you have concerns regarding discrimination and/or sexual violence.

Per Minnesota State System Procedure 1B.3.1 , all universities and colleges must provide contact information of their Title IX Coordinator.

Megan Zothman, Campus Human Resources Officer & Title IX Coordinator

Email: TitleIX@bemidjistate.edu or Megan.Zothman@BemidjiState.edu

Phone: (218) 755-2502

1500 Birchmont Drive NE, Deputy Hall, Room 335, Bemidji, MN 56601

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

02-10-2025

Position End Date:

Open Date:

12-02-2024

Close Date:

01-02-2025

Posting Contact Name:

Mary Miller

Posting Contact Email:

sg9312lx@minnstate.edu