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Walmart Group Director, Systems and Infrastructure Engineering in Bentonville, Arkansas

Position Summary...

What you'll do...

About Team: Associate Digital Experience

Everyone has data, but the sheer volume of data at Walmart can be limitless. In the Data Engineering team, we help Walmart manage this data by building pipelines and data lakes to prepare big data for analysis and unlocking actionable insights in real-time. We also use cross-departmental data and machine learning to build a holistic view of true profitability, saving millions of dollars across item categories and geographies while assisting our leadership in making better decisions faster. The Associate Digital Experience team supports the successful development, deployment and adoption of associate and workplace technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve technology and products to help associates so they can focus on what matters most - supporting our customers and members. Associate Digital Experience is one of the major segments of Walmart Global Tech's Enterprise Business Services (EBS) team, which is invested in a relentless focus on quality, seamless deployment of services, operational excellence and value to the enterprise. Every day we delight our associates, customers, suppliers and other stakeholders around the world.

What you'll do:

Leadership & Strategy:

  • Develop and execute the strategic vision for End-User Compute, integrating both OS and Hardware engineering to deliver a seamless user experience.

  • Lead a team of engineers responsible for the design, deployment, and management of end-user operating systems (Windows, macOS) and hardware (desktops, laptops, mobile devices, AR/VR, IGEL, VDI, and peripherals).

  • Drive continuous innovation in end-user platforms, including device management, software distribution, security, and user interface optimizations.

  • Foster a collaborative culture within the engineering teams, encouraging innovation, agility, and a customer-first mindset.

Operating Systems Engineering:

  • Oversee the architecture, configuration, and maintenance of enterprise OS environments, ensuring that they are optimized for performance, security, and scalability.

  • Lead the design and development of customized OS images and configurations to meet diverse enterprise needs across different departments (personas) and geographies.

  • Ensure smooth integration of endpoint management tools (e.g., SCCM, JAMF, Intune) to streamline OS deployments, patch management, and application delivery.

  • Develop best practices for OS lifecycle management, including updates, patches, and retirement of legacy systems.

Hardware Engineering:

  • Manage the full lifecycle of hardware engineering, from evaluation and procurement to deployment and end-of-life disposal.

  • Partner with vendors and suppliers to stay ahead of technology trends, evaluating new hardware solutions that enhance productivity and user satisfaction.

  • Ensure hardware platforms meet the needs of diverse user groups, considering factors such as performance, ergonomics, and security.

  • Collaborate with procurement teams to manage hardware inventory, drive cost efficiency, and maintain a reliable supply chain for all end-user devices.

Security & Compliance:

  • Partner with the cybersecurity team to ensure end-user compute platforms adhere to security best practices and compliance regulations (e.g., data encryption, endpoint protection).

  • Ensure hardware and OS environments are compliant with internal policies, regulatory requirements, and industry standards.

  • Proactively identify and mitigate security vulnerabilities through rigorous testing and monitoring.

Operational Excellence:

  • Drive continuous improvement initiatives across OS and Hardware Engineering to enhance user productivity, system reliability, and operational efficiency.

  • Develop and monitor KPIs to measure team performance, user satisfaction, and platform stability, reporting regularly to executive leadership.

  • Collaborate with cross-functional teams (Networking, Security, Cloud, Support) to deliver integrated, high-performing digital experiences.

  • Provide technical leadership and mentorship to engineering teams, ensuring they stay abreast of industry trends, emerging technologies, and best practices.

What you'll bring:

Proven track record in leading large, cross-functional engineering teams, ensuring effective collaboration, growth and high performance. A deep understanding of systems architecture, integration, and then entire lifecycle of systems development. Knowledge of modern frameworks, cloud technologies and scalability. Strong skills in collaborating across departments/teams where you do not have direct authority.

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $160,000.00-$320,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

  • Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 8 years' experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.

Option 2: 10 years' experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.

5 years' supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, computer engineering, information systems, information technology, or related area and 6 Yrs of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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