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Fiserv Fraud Strategy Analyst - Money Network in Berkeley Heights, New Jersey

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Fraud Strategy Analyst - Money Network

What does a successful Fraud Strategy Analyst at Fiserv do?

The Money Network Fraud Risk team is responsible for the ongoing enhancement and monitoring of the fraud risk ecosystem, focusing on minimizing the risk of fraud while maximizing the customer experience. The ideal candidate for this role is a data-driven, truth-seeking, strategic operator who combines business context, capabilities, and analytics to ensure the Money Network fraud risk ecosystem is optimized and efficient.

The primary objective of this role is to develop strategies and system architecture to optimize the risk capabilities of Money Network with a goal to reduce fraud exposure while enabling product growth, reducing costs, and improving the customer experience. This will be accomplished through a combination of optimizing existing systems, investigating new products and vendors, and pure innovation.

What you will do:

  • Work on and deliver products and strategies to maintain a robust fraud risk management ecosystem for the Money Network product.

  • Analyze fraud vectors across the Money Network ecosystem – complete end-to-end analysis to better identify and prevent fraud attacks and improve the experience of customers.

  • Conduct complex analyses of current processes and systems; identify issues/gaps and define the processes and roadmaps that will achieve a future state of greatly reduced fraud attacks.

  • Implement ongoing tracking and monitoring related to the performance of decision systems and models. Produce clear, understandable visualizations, dashboards, and reports with support from the risk analytics team.

  • Take steps to stay current on debit/credit card scheme rules, authorization decisioning, and regulation.

  • Develop clear technical requirements and work with internal and external development teams to implement new features and systems designed to reduce fraud vectors.

  • Initiate and manage relationships with third-party vendors, Enterprise Technology, and other resources required to execute initiatives.

  • Execute extensive cross-organization coordination including fraud operations, product & channel technology teams, strategy & analytics, and cybersecurity

What you will need to have:

  • Bachelor's degree or equivalent work experience.

  • 3+ years of fraud risk management and strategy experience in consulting, strategy, business development, operations, technology, banking, fin-tech, or related fields.

  • Experience within the payment industry and successful management of fraud capabilities.

  • Experience in identifying innovative approaches to risk management and implementing them effectively.

  • Experience leading and completing large projects, meeting established goals, and contributing to team success.

  • Experience in SQL and Excel, demonstrated through practical application and problem-solving skills.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name

  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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