Job Description

- Leverage in-person and virtual connections to coordinate work actions to take the burden of IT off our customers so they can focus on the science

- Contribute your knowledge and experience to the collective team

- Working together with the federal team and other service areas in a collaborative way

- Helping ensure the network infrastructure and the associated internet and intranet services are available to scientists, researchers, patients, etc with maximum uptime by responding quickly and thoroughly to incidents, requests, and sudden outages

- Utilizing your experience of networking and evolving technologies to develop solutions in a fast-paced, highly collaborative, and ever-changing enterprise federal environment that needs to remain compliant and secure but also not holding back scientific discovery and progress

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

- Have solid understanding and comprehension of network protocols and switching, TCP/IP, FTP/HTTP, UDP, VPN, etc and able to decipher network topologies

- Advanced troubleshooting of network device gear such as CISCO routers, switches, wireless access points, uninterruptible power supplies, firewalls, etc

- Activate and configure CISCO switches, routers, NICs, LAN ports, etc

- Create network and closet diagrams

- Use network tools to diagnose, trace and or validate activity on LAN ports, network gear and or endpoints and be able to read and decipher logs and traffic

- Able to lift up to 50lbs to rack and stack network gear

- Have reliable means of transportation to respond to on-call emergencies within the DC-MD-VA area within defined response times

- Be meticulous in documentation showing work performed so that it may be reviewed, recreated or presented to management

- Be organized with their workspace

- Be able to work in a team setting or with other IT pros effectively in-person or virtually for root cause analysis

- Strong sense of responsibility and ownership of tasks

- Ability to pass a public trust clearance

Based on experience, this role will pay between $35-44/hr with a conversion salary between $72,000-90,000 - Experience with Wireless Infrastructure / 802.1x and performing site surveys

- Experience with Monitoring Tools (i.e Sitescope/Solarwinds/Sciencelogic)

- Experience with ServiceNow or Remedy

- Experience with Infoblox null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.