customer service representative.

• bethpage , new york

• posted december 6, 2024

job details

summary

• $20 - $21 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4673328

job details

An international Aerospace company is hiring a Customer Service Representative to join their team! We are seeking an entry level go getter seeking a role where they will learn new skillsets and develop their career in customer service. Microsoft Excel experience is preferred. If you are able to speak Spanish and English fluently, it is a plus! If you are interested, please to this posting or send your resume to jenn.eng@randstadusa.com for immediate consideration!

salary: $20 - $21 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Handle Quotation Requests: Review requests to check stock availability, contracts, and past orders to provide accurate quotes.

• Prepare Customer Offers: Create the best possible offer based on certifications, pricing, and delivery timelines provided by the Procurement team.

• Follow Up with Customers: Maintain communication through emails, calls, video meetings, or visits to ensure good customer relationships.

• Build Customer Relationships: Provide clear information about products, orders, and contracts, explaining any technical details as needed.

• Resolve Complaints: Work with managers and other departments to address and solve customer issues.

• Monitor Performance: Track sales and performance goals daily, using tools like Qlik, and take action to improve results if needed.

• Support Other Tasks: Help with any additional duties to keep the company running smoothly.

Skills

• Follow-up

• Active Listening

• Telephone Etiquette

• Empathy

• Interpersonal Sensitivity

• ERP

• Adapting to Change

• CRM

• Typing Skills

• Basic Software Skills

• Basic Computer Skills

• Customer Service

• Call Center Support

• Customer support

• Client Service

• Customer Relations

• Microsoft Excel (1 year of experience is required)

• Emails

• Phones

Qualifications

• Years of experience: 0 years

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

JE

jennifer eng

• +1 631 427 1096 (tel:+1 631 427 1096)

• jenn.eng@randstadusa.com