GENERAL SUMMARY:

The PC Systems Assistant is responsible for:

· Supporting Community Care Services (CCS) leadership and staff in the use of personal computers and/or systems by providing technical assistance.

· Performs a variety of system functions such as installation and configuration of LAN and WAN network hardware, mobile devices, printers and software in a Windows and Citrix environment.

Reports to the Leader of Network Support Services.

EDUCATION:

· Requires a minimum of a high school diploma or GED and one year of computer systems experience.

· College coursework geared toward information systems with an Associate’s degree or IT certification preferred.

EXPERIENCE:

· Must possess thorough knowledge of the Microsoft Windows operating system and an introductory knowledge of Active Directory; some familiarity with electronic applications in the health care industry is preferred.

· Requires an introductory knowledge of basic networking technologies.

· Requires an ability to perform independently and, under general direction, assume responsibility for specific tasks and outcomes and exercise appropriate judgment, when required.

· Requires strong analytical ability, combined with good organizational skills, with a propensity for thoroughness and attention to detail.

· Strong interpersonal and communication skills are required to effectively relate at all levels with users, senior leadership, IT professionals and vendors are required.

Additional Information

• Organization: Community Care Services

• Department: CCS Information Services

• Shift: Day Job

• Union Code: Not Applicable

  Additional Details

  This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more athenryford.com.

Benefits

Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.