Description We are on the lookout for a detail-oriented Credit Clerk in the Real Estate & Property industry. The position is based in Binghamton, New York, and requires a focus on providing exceptional customer service. The role involves managing customer credit applications, maintaining accurate credit records, and handling customer inquiries. This contract position offers an opportunity to work in a dynamic and growing environment.

Responsibilities:

• Handle the accurate and efficient processing of customer credit applications.

• Keep customer credit records up to date.

• Resolve customer credit inquiries in a timely and professional manner.

• Monitor customer credit accounts to ensure they remain in good standing.

• Take appropriate action to collect delinquent payments when necessary.

• Communicate with contractors to assign work orders when required.

• Respond to customer complaints professionally, using issue resolution and de-escalation techniques.

• Provide accurate information about our products, services, and features to customers to enhance customer satisfaction.

• Process orders, requests for quotations, and assign tickets using designated software.

• Recommend alternative products based on cost, availability, or specifications.

• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

• Maintain a clean, professional, and safe work environment conducive to teamwork. Requirements • Prior experience in a customer service role within the Real Estate & Property industry is preferred

• Demonstrated ability to handle multiple tasks simultaneously

• Excellent communication skills, both verbal and written

• Ability to work effectively in a team and independently

• Strong problem-solving skills and the ability to make decisions independently

• Proficiency in using property management software and Microsoft Office Suite

• Knowledge of real estate industry practices and regulations

• Proven track record of providing exceptional customer service

• Excellent organizational and time management skills

• Demonstrated ability to handle difficult customer situations with tact and diplomacy

• High school diploma or equivalent is required, a bachelor’s degree is preferred

• Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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