Position Summary:

Responsible for clerical duties, communication and reception duties on assigned nursing units. Provides general support to both clinical and non‐clinical. Demonstrates appropriate population specific communication skills.

Essential Functions:

• Actively participates maintaining a safe environment. 1. Recognizes, troubleshoots and initiates corrective action needed on equipment.

• Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies.

• Complies with all policies of the hospital and nursing department.

• Utilizes proper body mechanics to prevent injury to self or patients.

• Demonstrates organizational and time management skills.

• Completes work within a timely manner according to department guidelines.

• Maintains neat and clean work area.

• Orders and maintains clerical supplies as necessary.

• Orders necessary unit equipment and supplies.

• Performs errands in a timely manner.

• Demonstrates strong communication and organizational skills.

• Ability to communicate using telephones, intercom, computer systems.

• Answers telephone promptly and politely, identifying self, title, and department.

• Receives and sends messages in an accurate and timely fashion.

• Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner.

• Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications.

• Implements Downtime process and procedures including order interpretation and transcription as necessary.

• Notifies RN of any stat order.

• Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines.

Other Duties:

• Assists in the orientation of new employees.

• Attends and participates in unit council and unit clerk meetings (70% attendance).

• Demonstrates awareness of need for self‐growth by assessing strengths and weaknesses and establishing written goals.

• Demonstrates willingness to accept non‐routine work assignments as appropriate.

• Encouraged to participate in community activities.

• Is authorized to access secured storage areas in the performance of essential job functions and duties.

• Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.

• Seeks supervision and guidance when appropriate.

• Supports the philosophy of the hospital and of the department of nursing.

The pay range for this position is $16.00 - $22.37/hour