EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Your Opportunity

The Alabama Talent Triad (ATT) is an EBSCOed SaaS solution that provides integrated digital experiences tailored to students & jobseekers (learners & earners), education & training providers, and employers, providing the nation’s first full-scale talent marketplace.

This is a remote position that is U.S based only (excluding U.S territories).

What You'll Do

• Advancing the adoption and utilization of the ATT by presenting and communicating the benefits of the ATT to students & jobseekers, education & training providers, and employers to action.

• Effectively communicate the value of the ATT by being able to relate to each persona through his or her own story and/or through the story of others who understand there are many pathways to achieving the skills, credentials, and experiences required to earning valuable job opportunities and career pathways.

• Be motivated to utilize the ATT to increase the state’s labor force participation rate and supporting economic prosperity for all Alabamians

Engagement meetings & training on benefits may include but aren’t limited to these participants:

• Career coaches, counselors, and case managers supporting students and jobseekers ranging from middle school to retirement

• Education and training coordinators responsible for supporting both degree and non-degree programs

• Transitioning military member program coordinators

• Local education and workforce development non-profit organizations

• Attending and presenting at education and workforce conferences, meetings, and job fairs

Your Team

As a member of the EBSCOed Team, you will support key business initiatives including the launch of the new Correctional Ed platform. You will partner with the team to amplify the voice of the customer and product strategy to development teams.

About You

• 2+years' experience working with employers/hiring managers, education/training providers who are in a leadership or support role, and/or directly with students/jobseekers

• Must be able to travel by car 50% of the time within Alabama

• Must becomfortable presenting to diverse audiences, including technical and non-technical stakeholders

• Experience working with SaaS platforms, including onboarding, training, and supporting users

What Sets You Apart

• Proven ability to plan, prioritize, and manage multiple tasks and projects within deadlines.

• Bring personal and/or direct work experience supporting others navigating non-traditional career opportunities and pathways

• Eagerness to learn and adapt, taking ownership of professional development and personal growth.

• Excellent communication skills, with the ability to navigate sensitive conversations with professionalism and discretion.

• Proven experience in managing projects from initiation to completion.

• Skilled in drafting and editing professional documents, reports, and emails with attention to detail and consistency.

Pay Range

USD $52,995.00 - USD $75,710.00 /Yr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

EBSCO provides a generous benefits program including:  

-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts  

-Retirement Savings Plan

-Paid Parental Leave 

-Holidays and Paid Time Off (PTO) 

-Mentoring program 

And much more! Check it out here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Not seeing the perfect job?

Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below:

Experienced Talent Community (https://talent.ebsco.com/exp/talentcommunity/form)

Early Career/Intern Talent Community

Location US-AL-Birmingham

ID 2024-1630

Category Customer Satisfaction

Position Type Full-Time Regular

Remote Yes - Field Based