EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Your Opportunity

As a Computer Operator, you are responsible for tracking mainframe applications to ensure accurate and timely completion. You will monitor system consoles, automated job schedulers, and address any issues that arise or contact application owners for resolution.

What You'll Do

• Work a 12-hour night shift from 4:00 pm to 4:30 am for 3 days on, 4 days off, then 4 days on, 3 days off, throughout the year.

• Monitor IBM Z mainframe development and production systems for batch work and online applications.

• Monitor IBM Power10 nightly production work at GOBI

• Contact application owners for support/resolution of issues

• Monitor building and property alarms, fire alarms, gate and cameras

• Assist in print/mail operations

About You

• Basic Qualifications:

• 1- 3 years’ experience in operations in a z/OS environment

• 1- 3 years’ experience in monitoring z/OS systems and applications for errors

• 1- 3 years’ experience in troubleshooting application issues

• 1- 3 years’ experience using an automated job scheduler Additional Skills:

• Strong interpersonal and communication skills

• Strong analytical and problem-solving skills

• Ability to work in a team environment

Pay Range

USD $45,575.00 - USD $65,105.00 /Yr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

EBSCO provides a generous benefits program including:  

-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts  

-Retirement Savings Plan

-Paid Parental Leave 

-Holidays and Paid Time Off (PTO) 

-Mentoring program 

And much more! Check it out here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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Early Career/Intern Talent Community

Location US-AL-Birmingham

ID 2024-1656

Category Information Technology

Position Type Full-Time Temporary

Remote No