Job Information
M/I Homes New Home Consultant in Bloomfield Hills, Michigan
M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.
Key Responsibilities:
Convert visiting customers to new home communities into future homeowners
Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships
Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision
Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position
Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more
Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing
Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process
Maintain M/I Homes' brand image by monitoring community appearance and home maintenance
Requirements
Associate’s degree preferred but not required. Equivalent training in sales and marketing
Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction
Goal-oriented with ability to balance individual and collaborative team work
Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented
Strong communication including active listening, observation, negotiation, selling and organizational skills
Proficiency in computer skills and willingness to adapt to new technology
Work Conditions:
Weekend work required
Comfortable working outdoors in varying weather conditions
Must have a personal cell phone for business use and a valid driver’s license
Ability to demonstrate homes with multiple levels and varying stages of development
Benefits
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work. If interested in joining our sales team but not quite possessing all qualifications or experience required, we encourage you to apply for a position as a Sales Associate. Sales Associates receive focused training from our talented sales leadership team setting them up for successful transition to the M/I Homes New Home Consultant role.
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