Description

Shifts:

DA5T0900 (Days; Sun-Wed (Overtime Thursday)

DB3T0900 (Days; Wed-Sat (Overtime Tuesday)

DC1T0900 (Days; Mon, Tues, Thurs, Fri (Overtime Sunday)

Shift Start Time: 09:00am-07:30pm

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas as defined:

• Support and work in the department as required

• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers

• Providing vacation coverage for Area Managers

• Providing policy follow-up, attendance tracking (duties do not extend to discipline)

• Tracking and reporting of ATS/labor hours

• Assisting the floor as an associate resource, training associates and verifying SOP compliance

• Ensuring successful area performance, through tracking, reporting and feedback of associate performance

• Participating in Operational Excellence initiatives in some capacity

• Filling in as needed with production duties

• Fully understanding workflow and daily production goals

• Reviewing and updating SOP as required

• Assisting in keeping work area clean and organized

• Identifying and addressing safety hazards within the work area

• Coaching associates to work safely at all times

• Participating in safety initiatives

• Referring all job injuries immediately to Area Manager

• Other duties as required

There are several types of roles that hold different job-specific responsibilities including:

Process Assistant:

Smooth operator. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers. Escalates barriers to Operations leaders. Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals.

Dock Clerk:

Dock star. Manage inbound flow from scheduling appointments to time of receives. Duties also include regular communication with carriers, the corporate transportation group, management and dock personnel. The Dock Clerk will be responsible for planning inbound arrivals, ensuring carrier compliance, managing buffers and leading dock personnel.

Shipping Clerk:

Super shipper. Correspond with multiple shipping companies and their contacts. Use multiple shipping company’s software to ship and track packages. Coordinate trailers to corresponding dock doors and cross docks using OMA tool. Ensure proper processes are followed with the Trailer Dock Release program.

Key job responsibilities

Key Job Elements:

• Support and work in the department as required

• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers

• Providing vacation coverage for Area Managers

• Providing policy follow-up, attendance tracking (duties do not extend to discipline)

• Tracking and reporting of ATS/labor hours

• Assisting the floor as an associate resource, training associates and verifying SOP compliance

• Ensuring successful area performance, through tracking, reporting and feedback of associate performance

• Participating in Operational Excellence initiatives in some capacity

• Filling in as needed with production duties

• Fully understanding workflow and daily production goals

• Reviewing and updating SOP as required

• Assisting in keeping work area clean and organized

• Identifying and addressing safety hazards within the work area

• Coaching associates to work safely at all times

• Participating in safety initiatives

• Referring all job injuries immediately to area manager

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience

• High school or equivalent

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Previous leadership experience including managing teams and/or projects

• Amazon leadership experience in roles such as Ambassador, Problem Solver, Process Guide, Point of Contact, etc.

• Proficiency in Microsoft Office Suite, Trouble Ticketing System, FC Console and other platforms utilized by Amazon Fulfillment Centers

• Involved in special committees or projects such as Fun Committee, Associate Safety Committee (ASC), Associate Loss Prevention Committee, or a Kaizen

• 2 or more years of continuous employment Amazon

• Higher Education such as an Associate’s Degree, Bachelor’s Degree or relevant certification

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $54,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.