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• South Florida Business Journal, Best Places to Work 2024

• Inc. 5000 Fastest-Growing Private Companies in America 2024

• 2024 Black Book Awards, ranked #1 EHR in 11 Specialties

• 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)

• 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM (https://www.youtube.com/watch?v=NspiqEzcgRQ&t=2s) )! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling (https://www.modmed.com/company/leadership/) , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

ModMed (https://www.modmed.com/company/) is hiring a driven LMS Administrator to join our positive, passionate, and high-performing Client Education team focused on the execution and support of the organization’s Learning Management System (LMS), including the maintenance, evaluation, licensing, and training for all internal and external tools or technologies within the LMS. This is an exciting opportunity to strategically manage, create, and deliver training resources and help guides for employees and clients as needed, as well as continuously troubleshoot issues and trends within a fast-paced Healthcare IT company that is truly Modernizing Medicine! The administrator partners with other key stakeholders across various functions (e.g, compliance, knowledge services, infosec) to understand needs and deliverables.

Your Role:

• Leads the effective implementation and ongoing maintenance of the LMS and all supporting tools, content, and technologies, roles, users, security, and internal system notifications.

• Creates and executes a long-term plan for system growth and improvement.

• Manages the testing and evaluation of new features and tools that integrate with the LMS by facilitating and managing vendor vetting and training.

• Creates systems and workflows to ensure that all course resources are properly set up and available.

• Provides help resources and training for employees and clients, including instructional videos, how-to guides, and FAQs related to the usage of the system, instructional technology, and also documents relevant data about each learning tool in a central repository.

• Establishes and configures the LMS.

• Ensures efficient and effective resolution to system problems and trends by creating and maintaining process workflows and procedures.

• Monitors mailbox associated with LMS and learning and development team to troubleshoot any issues that arise for employees.

• Tracks usage of tools and the system features to provide reports on trends and creates and executes a plan to address those issues and trends.

• Establishes and maintains relationships with the system vendor; communicates with vendors to address issues and trends via overseeing knowledge.

• Facilitates the escalation of and resolution for IT issues connected to the system and/or external tools.

• As a part of the learning team, supports the needs of various functions across ModMed where the LMS is a critical tool to successfully achieve results

Skills & Requirements:

• Bachelor's Degree required.

• 5+ years of experience with LMS maintenance and administration is preferred; a minimum of 2 years is required.

• Ability to prioritize and deliver on multiple projects.

• Background in instructional or educational technology.

• Applications Administrator experience.

• Experience providing training to staff.

• Strong verbal and written communication.

• Advanced proficiency in integrating external tools into the LMS.

• Proven ability to effectively communicate with internal stakeholders and leadership.

ModMed Benefits Highlight:

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,

• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.

• Generous Paid Time Off and Paid Parental Leave programs,

• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,

• Company-sponsored Business Resource & Special Interest Groups (https://www.modmed.com/company/social-responsibility/) that provide engaged and supportive communities within ModMed,

• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,

• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,

• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.