Job Information
Micron Technology, Inc. OCT Workforce Development Engineer / Senior Engineer in Boise, Idaho
Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As a Workforce Development Engineer / Senior Engineer in the Operations Central Team (OCT) at Micron Technology, Inc., you will provide support and solutions to OCT, worldwide Operations and the Micron global training and documentation network on strategy, programs, processes, systems, and tools.
Direct responsibilities include but are not limited to support of OCT workforce readiness, global project and best-known-method deployments, facilitation of global teams, management of global documentation and training, and support of WFD-related programs and applications.
You will use various methods, techniques, and tools to ensure documentation and training work meet the business need. You will process documentation and training requests, conduct needs analyses, and meet with a diverse group of sponsors, key partners, project managers, subject-matter-experts, and others to address required behavior changes. In this role, you may also conduct evaluation measures to resolve efficiency of work, and continuously improve processes, methods, and materials. Training, mentor, and offering expertise to other team members is a requirement. Instruction may be a responsibility based on requirements. A high degree of initiative and accountability is vitalgoals to be successful in this challenging work environment.
Training and Documentation Support for Operations Central Team
Partner with appropriate customers to achieve organization workforce readiness
Support Global documentation and training contents
Collaborate to build and lead knowledge solutions
Support and optimize programs, systems and processes
Benchmark, share, and deploy best known methods
Lead value metrics and key performance indicators
Provide instruction
Conduct mentoring
Analyze documentation and training needs and recommend appropriate interventions
Plan and conduct needs analysis using accepted department processes and procedures
Use approved business processes to conduct analysis (e.g. ADDIE FORM, Training and/or Doc Evaluator)
Apply Organization practices when project scope and scale dictate
Leverage data and comparing findings to project acceptance criteria
Interpret the results and recommend intervention(s) or refer to a more appropriate service provider if appropriate
Design interventions
Research the topic including internal and external sources for existing content, leverage if materials area available, compile information from subject-matter-experts for content and best delivery option
Write the goal and learning objectives to SF Learning standards
Plan sequential learning activities to accomplish each objective and overall goal
Develop interventions
Select the best content and delivery options using WFD-related tools (e.g. Methods/Media Matrix)
Verify that training and documentation will be maintained by the subject-matter-experts
Develop instructional materials by applying adult learning theories and principles, and technical writing standards
Create performance support materials as needed (e.g. instructor guides, QRCs, job aids, handouts)
Create assessments that accurately verify completion of ALL objectives and goal
Pilot (if able) the training intervention or documentation draft, collect feedback and make necessary adjustments
Implement interventions
Build the implementation package (training management plan, schedule, communication plan, etc.)
Coordinating and maintain courses, certifications, special learning events, profiles and assessments
Administering implementation strategies for training programs and upcoming events
Teaching or supporting learning event (e.g. instructor-led class, webcast, CBT, self-study document, etc.)
Deploying global documents with associated workflows and global matrix rendering
Evaluate interventions
Crafting a pilot test and an on-going evaluation process for the appropriate level of evaluation (e.g. reaction, learning, application, and impact)
Crafting a system for communicating results of evaluation and review and update of material/ delivery options
Coordinating the transition of a training and documentation intervention from pilot test evaluation to on-going evaluation of intervention efficiency and adoption
Manage projects and programs
Contributing to projects as a participant, leader and/or project manager
Using approved and required OCT project management and business process tools
Managing project and program documentation and training to OCT internal and global standards (e.g. ECN, PDR)
Serve as a liaison and coach
Partnering with customers to provide performance consulting
Representing the interests of the customer to OCT Training, Documentation, and Organization.
Coaching and/or mentoring others (e.g. career, development, and training interventions)
Providing consulting and research in specific areas of expertise
Building and sustain training and documentation vendor relationships
Applying principles and techniques of effective cross-cultural communication
Facilitate meetings and workshops
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
To learn about your right to work click here. (http://www.justice.gov/crt/worker-information)
To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
Micron Technology, Inc.
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