Job Description:

Job Title: Primary Support Professional (Residential)

Location: Bolivar, Missouri

Employment Type: Full-time

Job Summary:

Are you passionate about making a positive impact in people's lives? Join our team as a Primary Support Professional (Residential) and become an essential part of our mission to provide exceptional care and support to individuals with intellectual and developmental disabilities. This rewarding position offers you the opportunity to work directly in the homes of our clients, ensuring their well-being and helping them lead fulfilling lives.

As a Primary Support Professional, you will collaborate closely with our Program Coordinator to implement and oversee Individual Support Plans (ISPs) for our clients. Your role will involve coordinating daily activities, providing personal care, and creating a safe and nurturing environment. We're looking for compassionate, detail-oriented individuals with strong communication skills and a genuine desire to help others.

In this role, you'll be responsible for overseeing the day-to-day operations in our residential homes, ensuring the highest standards of care are maintained. You'll train and support other staff members, manage documentation, and play a crucial role in maintaining the health, safety, and well-being of our clients. Your work will directly contribute to improving the quality of life for the individuals we serve, making this an incredibly fulfilling career choice.

Bolivar, Missouri offers a charming small-town atmosphere with a strong sense of community. Located in the heart of the Ozarks, you'll enjoy beautiful natural surroundings, outdoor recreational opportunities, and a friendly, welcoming environment. With its proximity to Springfield, you'll also have access to larger city amenities while enjoying a more relaxed pace of life.

The Primary Support Professional (Residential) position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

• Opportunity to make a meaningful difference in people's lives

• Ongoing training and professional development

• Collaborative team environment

Key Responsibilities:

• Implement and oversee Individual Support Plans (ISPs) for clients in residential settings

• Train staff on clients' medical needs, personal preferences, and compliance requirements

• Ensure proper medication management and communication of potential side effects

• Maintain accurate documentation, including daily notes, goals, and health tracking

• Coordinate and attend client medical appointments

• Conduct regular home inspections to ensure health, safety, and cleanliness standards

• Manage emergency preparedness and safety protocols

• Schedule and coordinate staff coverage for the residential facility

• Oversee client finances and maintain accurate financial records

• Collaborate with the Program Coordinator on quality management initiatives

• Participate in the development of positive behavioral support strategies

• Conduct and document regular safety drills

• Ensure staff compliance with special diets and adaptive equipment usage

Education and/or Experience Qualifications:

• High school diploma or GED required

• Minimum 18 years of age

• One year experience in the field of intellectual/developmental disabilities OR successful completion of training in Missouri Quality Outcomes approved by the Division of DD regional office

Additional Qualifications:

• Must be at least 18 years of age

• Valid driver's license, acceptable driving record, and current auto insurance required

• Strong communication and interpersonal skills

• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals

• Proficiency in writing routine reports and correspondence

• Basic math skills for managing client finances

• Compassionate and patient demeanor

• Ability to work independently and as part of a team

• Physical ability to perform job duties, including lifting up to 10 pounds occasionally

• Must successfully complete a background check, including criminal record, driving record, abuse/neglect check, and fingerprint check

• Commitment to ongoing training and professional development

Keywords: Primary Support Professional, Residential Care, Developmental Disabilities, Individual Support Plan, Caregiver, Direct Support, Residential Services, Home Health, Community Support, Disability Services

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees