Analyst, Loan Operations, Senior Credit

Founded in 1862, John Hancock Life Insurance Company, a subsidiary of Toronto-based Manulife Financial Corporation, has been providing capital financing solutions for U.S. middle market companies for decades. In 2000, the Hancock Capital Management team (“HCM”) was established to spearhead these activities. Today, HCM is known as Manulife Investment Management Private Equity & Credit (“MIM PE&C”) and manages over $25 billion of capital. Within MIM PE&C, the Senior Credit business was established, deploying $6B+ across 200+ transactions and 100 unique PE sponsors since inception in 2017. Current AUM for the Senior Credit business totals $4B, and the team invests on behalf of Manulife’s General Account and third-party clients.

Position Summary

The Analyst will report to the Associate Director of Loan Operations, working within the Senior Credit front office operations team. This position is responsible for elements of operations, reporting, portfolio monitoring and administration for MIM PE&C’s Senior Credit business. The individual will work with other team members to maintain a scalable operations function that provides a high level of support to the organization. The role provides the candidate the opportunity to be involved with a growing business, help inspire change, and assist in implementing innovative process solutions to further support growth and mitigate risk. The ideal candidate for this role should be ambitious, have strong technical skills, and have the ability to execute timely action plans.

Key Responsibilities

• Loan administration for entire Senior Credit portfolio, providing quality control and data oversight of internal and external recordkeeping.

• Monitoring 3rd party loan and fund administrators booking of investment activity.

• Escalating any aged cash reconciliation breaks with custodians and/or agents.

• Calculating and recording of investment allocations across client accounts ensuring allocation approval files are complete prior to deal closings.

• Help oversee and manage new deal pipeline, assisting credit team with all operational aspects of the transaction process. Ensure all approvals are in place prior to closing, strong execution occurs at closing, and the proper administration of loans occur throughout their term.

• Communicating senior loan data across different MIM PE&C and John Hancock teams.

• Preparation of quarterly portfolio summary reporting.

• Close interaction with numerous internal and external parties, including but not limited to, Portfolio Managers, Originators/Underwriters, Compliance, Legal, Finance, Private Markets Operations, Custodians, Trustees, Fund Administrators, Agents, etc.

• Assisting with annual audit requests.

Qualifications

• BA or BS degree required.

• 2+ years of experience at an alternative asset manager or administrator, preferably working within credit.

• An understanding of leveraged loans, preferably with knowledge of senior direct lending.

• Candidate must show ability to communicate directly and work effectively in a dynamic work environment, including the ability to interact well with a variety of constituents (portfolio managers, senior management, investment team, lenders, auditors, etc.)

• Ability to multi-task and balance priorities while also focusing on bringing projects to completion.

• Strong work ethic, initiative, and attention to detail.

• Excellent written, communication and presentation skills and a friendly, service-oriented attitude.

• Must possess strong attention to detail, quantitative skills, and commitment to data integrity.

• Self-directed, analytical, and able to make sound judgments.

• Able to work independently and as a team member effectively.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Primary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$60,375.00 USD - $100,625.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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Company: John Hancock Life Insurance Company (U.S.A.)