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JPMorgan Chase Control Manager in Boston, Massachusetts

Step into a pivotal role where your expertise in control management will shape the future of our operations. Join us to drive strategic initiatives and enhance our control environment, offering you unparalleled career growth and development opportunities.

Job Summary

As a Control Manager within the Operations Control Management team, you will play a crucial role in overseeing the control environment for our global operations. You will collaborate with cross-functional teams to identify and mitigate risks, ensuring our operations align with regulatory standards and business objectives. Your work will directly impact the efficiency and effectiveness of our operations, fostering a culture of continuous improvement and innovation.

In this role, you will be at the forefront of our efforts to streamline operations and enhance risk management processes. You will work closely with stakeholders across the Investment Middle Office Services to provide valuable insights and drive the implementation of best practices. Your contributions will be instrumental in shaping a robust control framework that supports our global business strategy.

Job Responsibilities

  • Monitor operations risk metrics and manage escalation processes.

  • Identify and assess potential risks affecting team objectives.

  • Conduct root cause analysis and implement lessons learned.

  • Execute process-control deep dives based on data analysis.

  • Coordinate audit and regulatory review interactions.

  • Track and ensure implementation of audit recommendations.

  • Collaborate with global teams to align on risk management strategies.

  • Provide input to improve the control environment across teams.

  • Champion the OCM strategy and program within operations.

  • Establish and maintain strong relationships with partner businesses.

  • Communicate effectively with stakeholders at all levels.

Required Qualifications, Capabilities, and Skills

  • Thorough knowledge of Security Services and Investment Middle Office Services.

  • Experience with internal and external audits and regulatory interactions.

  • Proficiency in risk assessments and control evaluations.

  • Strong organizational and planning skills.

  • Excellent communication and influencing skills.

  • Ability to manage issues on a global, cross-business level.

  • Experience in establishing and maintaining strong working relationships.

Preferred Qualifications, Capabilities, and Skills

  • Experience in global operations and risk management.

  • Familiarity with audit plans and processes.

  • Ability to drive strategic initiatives and process improvements.

  • Strong analytical and problem-solving skills.

  • Experience in a leadership or coordination role within operations.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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