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AON Director of Sales Effectiveness NA Commercial in Boston, Massachusetts

As the Director of Sales Effectiveness, you will be responsible for overseeing all aspects of our sales operations to ensure efficiency, effectiveness, and alignment with company goals. You will play a critical role in driving revenue growth, optimizing sales processes, and enhancing the overall performance of our sales team! The role involves measuring and analyzing sales force performance, synthesizing information through dashboards and KPIs, and partnering with the business to improve sales effectiveness. Your responsibilities are to analyze current sales data, create solutions to maximize revenue growth and retention, develop a monthly KPI dashboard for the sales reps, lead the development of goals annually and support the sales governance processes.

Experience:

  • Working closely with field internal management, drives the review, analysis, and evaluation of sales promotional efforts

  • Developing processes to enhance field force productivity

  • Being an integral partner of the sales and marketing team to support, challenge and validate strategic and tactics initiatives

  • Driving compliance with sales operations processes and tools

  • Developing, implementing and maintaining a comprehensive performance management dashboard across BUs and geographies both at individual and team levels, including sales targets achievement and other critical metrics

  • Working with cross-functional teams to develop and implement an integrated analytics plan that will align availability of key data to the business planning process (e.g., forecasting, tactical planning)

    Key Responsibilities:

  • Annual Sales Planning: Collaborate with senior leadership to design and drive territory plans, booking targets, and sales plans that align with company objectives and drive revenue growth.

  • Sales Forecasting and Reporting: Develop and maintain accurate sales forecasts, provide insightful analysis, and generate regular reports to track performance against targets. Lead planning and facilitation of various GTM meetings, including annual Sales Kickoff, Quarterly Business Reviews, regular Pipeline Reviews, and Sales’ preparations for the annual Customer Conference.

  • Sales Performance Management: Establish and monitor key performance indicators, providing coaching and support to drive continuous improvement.

  • Sales Bonus Plan Management: Design, implement, and manage commission plans/quota bonus plans to incentivize sales team performance and get results. Ensure fairness across the sales organization.

  • Cross-Functional Collaboration: Foster collaboration and alignment between Sales, Marketing, Finance, Sales Enablement and other departments to ensure a seamless customer experience and capitalize on revenue opportunities.

  • Technology Enablement: Administer sales technology tools and related procedures to support sales operations and enhance productivity. Use Salesforce CRM data and functional enhancements to inform and track customer engagement, sales pipelines, and sales performance data.

  • Support head of sales with ad hoc projects according to company needs.

    Qualifications:

  • Bachelor's degree in Business Administration, Data Analytics, Marketing, or a related field; MBA or equivalent preferred.

  • 6-8 years of experience in sales operations, with a proven track record of success in driving revenue growth and operational excellence. Experience working as a sales effectiveness consultant is highly desired.

  • Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making and a focus on results.

  • Demonstrated proficiency in sales process optimization, sales forecasting, and performance management.

  • Experience with Salesforce, other sales technology, Excel, PowerBI, and other analytics tools.

    We Offer You

    Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

    How we support our colleagues

    In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

    Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

    Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

    Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

    We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

    For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

    Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $160,000 to $180,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. The salary range reflected is based on a primary work location of Chicago, IL. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

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As the Director of Sales Effectiveness, you will be responsible for overseeing all aspects of our sales operations to ensure efficiency, effectiveness, and alignment with company goals. You will play a critical role in driving revenue growth, optimizing sales processes, and enhancing the overall performance of our sales team! The role involves measuring and analyzing sales force performance, synthesizing information through dashboards and KPIs, and partnering with the business to improve sales effectiveness. Your responsibilities are to analyze current sales data, create solutions to maximize revenue growth and retention, develop a monthly KPI dashboard for the sales reps, lead the development of goals annually and support the sales governance processes.

Experience:

  • Working closely with field internal management, drives the review, analysis, and evaluation of sales promotional efforts

  • Developing processes to enhance field force productivity

  • Being an integral partner of the sales and marketing team to support, challenge and validate strategic and tactics initiatives

  • Driving compliance with sales operations processes and tools

  • Developing, implementing and maintaining a comprehensive performance management dashboard across BUs and geographies both at individual and team levels, including sales targets achievement and other critical metrics

  • Working with cross-functional teams to develop and implement an integrated analytics plan that will align availability of key data to the business planning process (e.g., forecasting, tactical planning)

    Key Responsibilities:

  • Annual Sales Planning: Collaborate with senior leadership to design and drive territory plans, booking targets, and sales plans that align with company objectives and drive revenue growth.

  • Sales Forecasting and Reporting: Develop and maintain accurate sales forecasts, provide insightful analysis, and generate regular reports to track performance against targets. Lead planning and facilitation of various GTM meetings, including annual Sales Kickoff, Quarterly Business Reviews, regular Pipeline Reviews, and Sales’ preparations for the annual Customer Conference.

  • Sales Performance Management: Establish and monitor key performance indicators, providing coaching and support to drive continuous improvement.

  • Sales Bonus Plan Management: Design, implement, and manage commission plans/quota bonus plans to incentivize sales team performance and get results. Ensure fairness across the sales organization.

  • Cross-Functional Collaboration: Foster collaboration and alignment between Sales, Marketing, Finance, Sales Enablement and other departments to ensure a seamless customer experience and capitalize on revenue opportunities.

  • Technology Enablement: Administer sales technology tools and related procedures to support sales operations and enhance productivity. Use Salesforce CRM data and functional enhancements to inform and track customer engagement, sales pipelines, and sales performance data.

  • Support head of sales with ad hoc projects according to company needs.

    Qualifications:

  • Bachelor's degree in Business Administration, Data Analytics, Marketing, or a related field; MBA or equivalent preferred.

  • 6-8 years of experience in sales operations, with a proven track record of success in driving revenue growth and operational excellence. Experience working as a sales effectiveness consultant is highly desired.

  • Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making and a focus on results.

  • Demonstrated proficiency in sales process optimization, sales forecasting, and performance management.

  • Experience with Salesforce, other sales technology, Excel, PowerBI, and other analytics tools.

    We Offer You

    Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

    How we support our colleagues

    In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

    Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

    Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

    Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

    We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

    For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

    Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $160,000 to $180,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. The salary range reflected is based on a primary work location of Chicago, IL. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

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#LI-REMOTE

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