The Application Analyst IV position will be housed under a subsidiary organization of C3, Community Technology Cooperative, LLC (CTC) to implement, maintain, support, and maximize the use of clinical, financial, and administrative portions of the Epic software applications utilized by CTC in conducting daily operations under the direction of the Director of Patient Access. Responsibilities: Maintaining current clinical, financial, and administrative applications, implementing new clinical, financial, and administrative Epic applications Assisting in the assessment of workflow processes and assisting in process re-engineering to achieve efficiencies in departmental operations Assisting users in developing reports and analyses, troubleshooting, and resolution of application issues Working with the IT Education staff to assist in training users and in the development of documentation Maintaining a level of knowledge about IT operations and network issues and maintaining current industry knowledge Other duties as assigned Required Skills: Epic Cadence Certification Epic Prelude Certification Minimum of three years\' experience as a certified Epic analyst Minimum experience of having participated in at least one Epic implementation Desired Other Skills: Familiarity with the MassHealth ACO program Familiarity with Federally Qualified Health Centers Experience working in a provider organization Experience working in a managed care environment Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: Epic Cadence Certification (required) Epic Prelude Certification (required) Epic Referrals Certification (preferred but not required) Bachelors degree in a healthcare-related field, Information Systems or Business Management