Experis is an industry-leading technology recruitment and project services firm, driven by data and enabled by global reach. We can connect you to an individual with a specific skill set, manage capacity across a team, or provide in-house expertise to deliver your project. Experis has an immediate need for an INTUNE SPECIALIST to support our state government client ONSITE reporting to Boston, MA 02108.

ROLE INTUNE SPECIALIST

INDUSTRY State Government

DURATION 12+ month Contract, probable extension

LOCATION ONSITE reporting to Boston, MA 02108

INTERVIEW pre-qualifying MS TEAMS conversation

Detailed Description of Services

• User Support: Provide first-level support to end-users encountering problems with Intune devices, applications, and policies.

• Endpoint Enrollment: Assist with the enrollment of new devices into Intune, ensuring they are configured correctly for company use.

• Application Management: Help users with installing, updating, and troubleshooting applications deployed through Intune.

• Security Policies: Assist in implementing and troubleshooting security policies, including conditional access and compliance settings.

• Profile Configuration: Aid in setting up user profiles, email accounts, and device settings in compliance with organizational requirements.

• Remote Troubleshooting: Provide remote assistance to resolve technical issues on Intune-managed devices.

• Documentation: Maintain detailed records of support interactions, resolutions, and common issues to create a knowledge base.

• User Training: Educate end-users on best practices for using Intune-managed endpoints and applications.

• Collaboration: Collaborate with Tier 3 support team for complex issues that require escalation.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.