The Pharmacy Technician Trainee is a training position to become a Pharmacy Technician once successfully completing the Massachusetts Board-approved pharmacy technician assessment examination after working a minimum of 500 hours of employment as a pharmacy technician trainee. They are responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready. Job Responsibilities: Supports pharmacy services by stocking, preparing and distributing medications Helps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacist Maintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicable Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations Protects patients and employees by adhering to infection-control policies and protocols Prepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantities Required Skills: Experience managing multiple competing priorities; excellent prioritization skills Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods Strong attention to detail Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders Skilled in exercising initiative, judgement, discretion, and decision making to achieve objectives Quick learner with customer service mindset Position requires light to moderate work with 50 pounds maximum weight to lift and carry Desired Other Skills: Familiarity with 340B program Familiarity with adherence packaging and home delivery Familiarity with the MassHealth ACO program Familiarity with Federally Qualified Health Centers Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: High School diploma, GED, or equivalent Previous experience in a pharmacy, retail, medical, or customer service setting State licensure/registratio