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Securitas Security Services USA, Inc. Security Operations Center: Quincy, MA in Boston, Massachusetts

SOC Operator

RESPONSIBILITIES:

  • Proactively monitor all surveillance cameras and CCTV remote viewer programs.

  • Assist with security investigations as required/completing incident report.

  • Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)

  • Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, GSOC Manager, and Security Director

  • Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies.

  • Monitors and responds to all security/life safety system alarms.

  • Make emergency notifications as necessary pursuant to site Post Orders

  • Monitor all security, communications, and fire/life safety systems via the provided monitoring systems.

  • Control and monitor the two-way communication systems.

  • Coordinate incident response between law enforcement officers, onsite security personnel and various internal business teams

Are you interested in being part of our Team?

• Apply quickly and efficiently online

• Interview from the convenience of your own home

• Weekly pay

• Competitive benefits

• Flexible schedules

With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

EOE/M/F/Vet/Disabilities

#MetroBoston

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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