At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function:

Verint's Senior Architect is responsible for driving the technical roadmap and direction in all aspects of the development of platforms and applications. Subject to specialization, the Senior Architect leads the design, development, testing, publishing, and support of different cloud-based products and solutions and provides subject matter expertise for customer implementation and cloud platform support. They work closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes and they provide recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and quality of the solutions developed by the team and lead the implementation of new solutions.

Principal Duties and Essential Responsibilities:

• Drive cloud-native architecture and implement best practices for software development.

• Utilize expertise and broad development experience to provide technical leadership to development team members.

• Drive the technical architecture, design and development of various product lines.

• Drive continuous integration and delivery of product using test-driven product development.

• Effectively communicate designs and architectures at levels appropriate for different target audiences.

• Maintain a forward-thinking approach with an awareness of new technologies available.

• Apply service-oriented architecture (SOA) and Microservices disciplines to architect highly available and scalable cloud services.

• Ensure that team adheres to the design and specifications outlined in the architectural vision and more importantly the product goals.

Minimum Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or related Engineering or Technology degree program or equivalent experience

• 10 years' experience in software design and development using Java/J2EE and ReactJS

• Experience with Cloud-native architecture and data pipelines using Docker, Kubernetes, Terraform, Apache Kafka, Zookeeper, Redis, or similar technologies

• Experience with relational and NoSQL databases (Postgres, Dynamo and others)

• Familiarity with application monitoring, infrastructure monitoring and log aggregation tools like Datadog

• Experience managing source code control and CI/CD tools like GitHub, Jenkins or similar

• Experience with developing multi-tenant SaaS application in either AWS, GCP or Azure

• Strong technical, analytical and troubleshooting skills

• Experience with Agile and DevOps methodologies

• Experience with Linux operating system

• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Works well with minimal supervision and willingness and ability to take action independently

• Advanced administration and troubleshooting skills with respect to process, technology, software builds, and software releases

• Familiarity with contact center operations and technology

• Ability to utilize third-party documentation as the sole information source to design and develop solutions for third-party products

• Proven organizational skills, time management skills, and project leadership skills

• Excellent written and verbal communication skills

• Ability to prioritize and delegate tasks across team boundaries and/or for geographically dispersed teams

• Experience with large-scale software development projects

• Experience with Machine Learning libraries using Java or Python

• Ability to communicate and explain technical concepts to a broad audience, which may include individuals with varying levels of technical knowledge and with different business perspectives

#LI-KD1

Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.

For US Applicants

_2024 Benefits Offering (https://fa-epcb-dev1-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint+2024+Benefits)_