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Boston Health Care for the Homeless Team Coordinator and Case Manager in Boston, Massachusetts

https://bhchpjobs.applytojob.com/apply/TyfVLW256Z/Case-ManagerTeam-Coordinator-Street-Tea Job Summary: Hours: Monday - Friday, 8:00 am-5:30 pm Our doctors and nurses do heroic work caring for some of the most vulnerable people in our community. But the need is great and goes beyond applying a bandage or prescribing a medication. To that end, we are hiring a new non-clinical Team Coordinator to lead a small group of care coordinators and nurse care managers in the Behavior Health Community Partners (BH CP) care management program. This group is responsible for connecting highly vulnerable, mostly unsheltered homeless individuals with mental illness and/or substance use disorders with behavioral health, primary care, and social determinants of health supports with BHCHP?s Street Team and outpatient clinic at Massachusetts General Hospital (MGH). We are hiring a Case Manager (CM)/Team Coordinator (TC) to lead a small group of care coordinators and nurse care managers in the Behavior Health Community Partners (BH CP) care management program. The BH CP is a MassHealth supported initiative which provides intensive case management services for individuals with substance use disorder, severe mental illness, and a history of high healthcare utilization. The CM/TC is responsible for connecting highly marginalized, mostly unsheltered homeless individuals with mental illness and/or substance use disorders with behavioral health, primary care, and social determinants of health supports through BHCHP?s Street Team and outpatient clinic at Massachusetts General Hospital (MGH). Responsibilities: In this hybrid role, as Street Team Case Manager you will: Be part of the Street Team, an integrated and multidisciplinary team that seeks out the individuals of our city who live in alleys and under bridges, offering both urgent and continuous medical, substance use disorder and behavioral health care. Deliver low-threshold, high-quality case management in various non-traditional locations. Some responsibilities include connecting patients with financial benefits, transportation, and housing resources. In addition, you will collaborate with clinical Street Team members to help patients achieve their health goals. As BH-CP Team Coordinator you will: Oversee outreach, enrollment, and ongoing case management for our Street Team/MGH Clinic Behavioral Health Community Partners teams. Orient and train staff members to BH-CP processes, requirements, and practices. Provide ongoing support and supervision for the BH-CP team. Work closely with the Street Team to identify appropriate services to address social determinants of health and strategically care plan for behaviorally and medically complex patients. Support completion of patient Comprehensive Assessment and Care Plans in a timely way and in accordance with MassHealth requirements. Utilize data to track team performance on metrics such as hospital discharge follow up. Work with senior administration to support quality improvement projects around acute care utilization, quality metrics and disease indicators and support staff trainings. Qualifications: To succeed in this role, you?ll bring strong leadership skills and have the confidence to collaborate within a multidisciplinary team that is based in various locations across Boston. Supervisory experience is preferred as is caring for underserved populations and navigating both the homeless/housing services and the health care systems. Compensation and Benefits: Salary starting at \$49,500.00 and will increase with years of experience. BHCHP full time employees are eligible for our competitive time off policy of 4 weeks? vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred d llars added t

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