Job Description

Our client recently acquired another Biotech company they are in phase of migrating the companys lab laptops and PCs over to them and standardizing the Lab windows environment. They person will spend the end of 2024 solely focusing on Imaging roughly 1000 units (700 laptops/30 tablets). There is a pre- defined imaging process already in place for this person to follow. In the new year, once imaging is complete this person will shift over the Desktop migration team that is also in the lab and the work will shift to window migration, documentation, and communication to end users. It is important to have strong communication with the employees in the labs that will be utilizing the devices so they know what to expect from a downtime perspective and are respectful of each other's schedules. They have 3 total labs in Bothell that are migrating devices from but all are on the same campus and accessible nearby one and other. This resource should be local to the Seattle area and be able to be onsite in Bothell during the core hours 9 to 4, with some leeway on the other time.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Experience as a Senior and/or lead Desktop Support Engineer

Experience doing Windows laptop and tablet imaging based on pre-defined processes

Experience doing migration work on Windows PC/Tablets (They will be doing Win7, XP to Win10)

Experience replacing existing laptops/tablets with newly imaged machines

Experience installing software on laptops/tablets as needed

Data Entry skills to update records in asset management database

Strong communication skills and ability to drive communication of the changes made to end users Service Manager experience

Experience working with Rubrick backup solution null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.