Unit Description

Sodexo is seeking an Environmental Services Custodial Operations Manager 3 at Western Kentucky University (https://www.wku.edu/) in Bowling Green, KY. Our leader will report to the account Resident District Manager and and leads supervisors to hire, train, monitor and evaluate staff performance and ensure timely completion of custodial operations on our pristine campus. With 10 supervisors,100+ employees and 1 manager reporting in, on multiple shifts, we maintain over 6 million sq. ft. Bilingual Spanish speaking a plus.

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.

Our successful candidate:

• Ability to effectively hire, onboard, coach and direct staffing

• Ensures compliance with all federal, state and local regulations

• Oversees the general appearance of assigned buildings through weekly inspections

• Schedules, supervises, and evaluates projects; monitors special event preparations

• Has excellent customer service, written and verbal communication and software skills

• Reviews position cards to ensure they are correct and efficient working with supervisors

• Hires team members, documenting timely interviews following Sodexo timeline and policy

• Responsible for maintaining Sodexo custodial SMS program as well as CMMS work control program

• Reviews maintenance requirements and project proposals, monitors results of projects and programs

• Establishes operating standards, implements quality improvements and communicates them to employees

• Monitors and reviews policies and procedures and productivity standards for staff, takes action to amend, correct or improve performance, develops job specifications and training manuals and trains our team

• Meets with supervisors to review schedules, concerns, issues, and review issues and concerns and maintain consistency with procedures, cleaning practices, training, counseling, and reviews

• Performs quality control inspections and follow-up, meets established timelines, oversees contractors performance and monitors work scheduled to ensure timely completion

• Manages the budget by controlling costs for labor, inventory, equipment and materials, complying with budget requirements and making adjustments when needed

• Possess technical proficiency in custodial services to including Housekeeping techniques, knowledge of all cleaning product chemicals equipment and their hazards

• Is responsible for maintaining and implementing the use of Sodexo custodial SMS program as well as the use of the CMMS work control program

• Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate them

• Coordinates with the purchasing department to procure materials and services; monitors purchases within budgetary constraints

• Establishes a safe work environment for employees by providing safety-related training and equipment inventory and maintenance

• Is responsible for planning, assigning and directing work, appraising employee performance rewarding and disciplining employees, and addressing complaints and resolving problems with support and guidance from our HR manager

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

At Sodexo, we offer Facilities Management positions in Corporate, Schools, Campus, Energy and Resources, Government and Agencies, Healthcare and Senior Living locations across the United States.

Make an Immediate Impact.

Sodexo is the North American leader for Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years

Basic Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-KY-BOWLING GREEN

System ID 975712

Category Environmental Services / Custodial

Relocation Type Yes - According to Grade

Employment Status Full-Time

Posted Range $61100 to $92400

Company : Segment Desc UNIVERSITIES

On-Site