Overview

* This position is contingent upon contract award *

SOSi is seeking a highly qualified Quality Manager to join our team supporting Health Services operations in Bowling Green, VA.

Essential Job Duties

• Develop, implement and oversee quality plan to support delivery of the highest quality patient care, optimal patient flow, provider productivity and continuity of care.

• Develop a conceptual framework for quality measurement and improvement activitiesacross clinic sites.

• Summarize findings in the annual Quality Improvement (QI) Plan.

• Work with members of Management to develop and ensure the implementation of policies to minimize risk within the organization.

• Analyze and report data, as required, in conjunction with the reporting guidance.

• Oversee and conduct internal audits to monitor compliance with established policies and procedures; develop and monitor corrective action plans for noncompliant findings.

• Collect, analyze and present key performance indicators and process improvement metrics; provide organizational roadmaps for continuous improvement.

• Collaborate with internal staff to develop, implement, and maintain policies, procedures, systems, and controls; support creation of workflow efficiencies.

• Interact with the customer regarding performance of quality system.

• Conduct training on quality management processes and procedures.

• Understand and implement procedures in accordance with the Quality Assurance Surveillance Plan (QASP).

• Manage site level compliance officers at distributed locations.

Minimum Requirements

• BS/BA degree or five years’ experience managing the Quality Management function for health care programs.

• 2-3 years of quality management experience.

• Minimum 1 year experience on a government contract.

• Internal auditing experience.

• Ability to obtain/maintain an ICE Suitability clearance based on government background investigation.

• Ability to obtain/maintain pre-employment medical clearance.

• Excellent writing skills; previous experience with drafting QA/QC plans, policies, and procedures.

• Ability to develop presentations and deliver training.

• Strong analytical and quantitative skills.

• Proficiency with Microsoft Office Suite, including SharePoint and Visio.

• Ability to work well under pressure, multi-task, and deliver on multiple priorities.

• Excellent attention to detail and follow-up.

• Strong interpersonal skills.

Preferred Qualifications

• ASQ Certified Manager of Quality and Organizational Excellence (CMQ/OE).

Work Environment

• Working conditions are normal for an office environment.

• Periodic travel required.

• Ability to work efficiently under deadlines and pressure.

• Ability to keep up in a fast-paced environment.