Position Summary:

Health Information Management (HIM) Clerk collects, organizes, evaluates, and indexes to the EMR all patient medical records from all Bozeman Health (BH) hospital departments and Provider Based Clinics, reviewing them for accuracy and completeness. HIM Clerk maintain and organize legacy records and handles sensitive records, documents, photographs professionally and with regard to Montana Code and HIPAA regulatory guidelines.

Minimum Qualifications:

Required

• High School Diploma or Equivalent

Preferred

• Medical Record and customer service experience

• Previous experience working with Montana Code and HIPAA regulatory guidelines with respect to release of information (ROI)

• Previous experience with HIPAA regulations

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Greet and assist customers

• Verifies the accuracy of document information, correct any discrepancies, and index appropriately

• Manage and updates Master Patient Index (MPI)

• Index/retrieve and manage historical data from legacy systems and paper charts

• Provide cross functional training across entire department

Knowledge, Skills, and Abilities

• Detail oriented, organizational skills and the ability to prioritize

• Computer applications, MS Office, EMR, internet applications and standard office equipment

• Strong interpersonal, verbal and written communication skills

• Self-directed, completes assignments accurately, thoroughly and with minimal oversight

• Strong emotional intelligence, interpersonal and teamwork skills

• Exercises tact, discretion, sensitivity and maintains confidentiality

Physical Requirements

• Lifting, Pushing, and Pulling: Lift 30 pounds of weight (pick up supplies, move equipment, etc.) Carry equipment/supplies.

• Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.

• Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts

• On-Call Availability: On-call work may be required to respond promptly to organizational, patient, or employee needs

• Effective Communication: Proficient in effective communication, both in person and through various technologies

• Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients, families, or employees

• Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities

Exposures

Tasks Include Potential Exposure: Job tasks may involve exposure to:

• Bloodborne pathogens, such as blood, bodily fluids, or tissues.

• Radiation in settings where medical imaging procedures are performed

• Various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.

• Infectious diseases due to contact with patients in areas that may have contagious illnesses

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

77212200 HIM Production