Position Details

Position Information

Announcement Number STAFF - VA - 25143

For questions regarding this position, please contact:

Carter Dorsett at 406-994-6812 or carter.dorsett@montana.edu

Classification Title Program Mgr

Working Title Instructional Technology Support Specialist

Brief Position Overview

This role would serve as the primary training and support liaison to instructors who are looking to leverage a variety of instructional technologies such lecture capture, formative assessment tools, eLearning tools and other emerging digital technologies in their courses.

Position Number 4M0033

Department Extended University

Division Academic Technology & Outreach

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary $24.388 per hour, commensurate with experience, education, and qualifications

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

Responsibilities for this role include consulting with individuals looking to integrate new technologies into their coursework; developing and managing a regular schedule of trainings surrounding centrally supported instructional technologies; developing and updating how-to documentation around technology; partnering with instructional designers to encourage pedagogically sound techniques surrounding teaching and learning technologies; providing technical user support to faculty staff and students who are leveraging instructional technologies; monitoring both emerging technologies and institutional/programmatic needs. This position would report to the Manager of Teaching and Learning Technologies and partner with individuals in Information Technology, the Center for Faculty Excellence and Academic Technology and Outreach.

The existing catalog of tools supported at Montana State University include, but are not limited to:

• Brightspace by Desire2Learn

• Panopto

• Camtais Studio

• Webex Meetings

• iClicker Cloud

• Adobe Creative Cloud

• Turnitin

• Gradescope

• Microsoft 365

• Microsoft Teams

• YuJa Panorama

  Duties and Responsibilities

• Provide technical support to end-users leveraging instructional technologies

• Design, implement, and manage educational technology trainings and programming that meet institutional and programmatic needs

• Provide consultation to faculty, staff and students looking to engage with various teaching and learning technologies

• Supporting best practices in the delivery of online and face-to-face courses, including the development of accessible course materials

• Monitor trends in pedagogy and emerging teaching and learning technologies

• Maintain knowledge of pedagogical best practices, trends, and assessment methods

• Develop and maintain catalog of centrally supported and free tools that could aid in a variety of instructional use cases

  Required Qualifications – Experience, Education, Knowledge & Skills

• A Bachelor’s degree in education, computer science, instructional design, educational technology or a related field, or equivalent experience.

• Experience delivering training to diverse sets of end-users.

• Experience working with instructional technology in higher education.

• An understanding of best practices for developing accessible, digital course materials

• Demonstrable knowledge of theories of learning, instructional models and associated pedagogy

  Preferred Qualifications – Experience, Education, Knowledge & Skills

• A Master’s degree in education, computer science instructional design, educational technology or a related field.

• Experience working with faculty and providing support in a higher education setting.

• Experience teaching in a higher education environment

• Experience managing or developing courses in a learning management system

  The Successful Candidate Will

• Excellent candidates will possess strong written and oral communication skills with the ability to communicate and collaborate effectively with faculty and staff in a variety of disciplines

• Service-oriented mindset and an inclination towards creative problem solving

• Individuals should be self-motivated, organized and able to manage multiple, diverse projects at once

• Must work well as part of a team and independently

  Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon successful completion of search

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on November 5, 2024 ; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

EEO Statement

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.