Position Summary:

The Registered Nurse Non-Certified Case Manager works with physicians and multidisciplinary team members to develop a plan of care for assigned patients. Ensures patient is progressing towards desired outcomes by monitoring care through assessments and/or patient records. Identifies and resolves barriers that hinder effective patient care. Actively involved in discharge planning process.

Minimum Qualifications:

Required

• Montana Licensure (Registered Nurse)

• American Heart Association BLS

• Minimum of 2 years of nursing experience

Preferred

• Bachelor’s Degree in Nursing

• 2 years of acute care hospital experience as a case manager

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Completes comprehensive assessments of members per regulated timelines and determines who may qualify for case management based on clinical judgment, changes in member's health or psychosocial wellness, and triggers identified in the assessment.

• Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.

• Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.

• Maintains ongoing member case load for regular outreach and management.

• Promotes integration of services for members including behavioral health care and long term services and supports/home and community to enhance the continuity of care for members.

Knowledge, Skills, and Abilities

• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times

• Ability to work in a busy and stressful environment

• Strong interpersonal, verbal and written communication skills

• Exercises tact, discretion, sensitivity and maintains confidentiality

• Computer applications, MS Office, EMR, internet applications and standard office equipment

• Ability to analyze, organize and prioritize work while meeting multiple deadlines

• Strong emotional intelligence, interpersonal and teamwork skills

Physical Requirements

• Lifting, Pushing, and Pulling: Support 50 pounds of weight (patient, assist with bedside needs, etc.) Lift 50 pounds (pick up a child, transfer a patient, etc.) Carry equipment/supplies. Use upper body strength (CPR, physically restrain patient, etc.)

• Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.

• Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.

• On-Call Availability: On-call work may be required to respond to organizational and patient needs promptly.

• Effective Communication: Proficient in effective communication, both in person and through various technologies.

• Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients or families.

• Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities.

Exposures

Tasks Include Potential Exposure: Job tasks may involve exposure to:

• Bloodborne pathogens, such as blood, bodily fluids, or tissues.

• Radiation in settings where medical imaging procedures are performed

• Various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.

• Infectious diseases due to contact with patients in areas that may have contagious illnesses

• Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

77346680 Case Management