Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Consulting Product Analyst opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team. Experience with writing SQL queries required.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

We are seeking a Consulting Product Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Consulting Product Analyst is focused on ITG EHR Systems for HCA Physician Services Group. The role includes creating product roadmaps and conducting testing to support organizational needs. The Consulting Product Analyst works closely with EHR vendors to drive the achievement of defined solutions that meet or exceed customer expectations and collaborates with internal HCA sources to ensure alignment. Additionally, the role requires utilizing SQL to write and execute queries, analyze data, and provide insights for optimization of EHR systems. This position involves identifying new practices from other healthcare organizations to ensure solutions grow and adapt to unknown or unplanned needs. The Analyst works closely with the Senior Product Analyst to deliver integrated solutions that support improved content, workflow analysis, optimization planning, and live support for clinical users of the EHR.

Supervisor: Manager, E.H.R. Service and Delivery

General Role and Responsibilities

• Writes and executes advanced SQL queries to support data analysis, reporting, and troubleshooting for EHR systems

• Develops a working knowledge of the EHR database schema and maintains the internal organizational knowledgebase

• Creatively develops components that best support EHR solutions based on organizational needs

• Effective communicator and presenter, proficient in PowerPoint, Excel, and data-driven insights

• Applies project management skills to drive performance and achieve clear, comprehensive results

• Collaborates with vendors to understand offerings and identify options that produce meaningful outcomes

• Participates in national user conferences to gain advanced knowledge of systems and customer utilization

• Assists leads in developing clear and actionable product roadmaps for stakeholders

• Achieves product goals that can be supported by HCA Physician Services, ITG, CPSP, and Parallon

• Supports implementations and go-live activities, including training and ongoing support for clinical users

• Conducts regular on-site visits to practices to identify needs and review newly implemented solutions

• Leads user groups/forums to share new product options and gather feedback

• Analyzes complex issues and translates them into understandable solutions for stakeholders

• Works with enterprise subject matter experts and support teams to resolve EMR application issues and requests

• Participates in root cause analysis as issue trends are identified

• Collaborates with the EHR Specialist team to provide support for software functionality, content updates, and defect resolution

• Assists in the evaluation of vendor functionality prior to release and supports testing of clinical integration points

Operational Standards and Support

• Designs and develops reports with the ITG Development team, utilizing SQL to create data-driven solutions that improve EHR delivery

• Evaluates product workflows to ensure usability and practice value before and after new product introductions

• Actively supports and promotes systems standardization, utilization, and best practices

• Troubleshoots basic wireless/network/computer issues, working with support teams for resolution

• Promotes system security and patient confidentiality, ensuring compliance with regulatory guidelines

• Adheres to the Code of Conduct and Mission & Value Statement

• Participates in special projects and performs other duties as assigned

Knowledge, Skills, and Abilities Required:

• College degree

• 8+ years of experience with EHR/EMR technology or Physician Practice Workflow

• Experience writing and executing advanced SQL queries for data analysis and reporting

• Understanding of healthcare clinical processes and workflow

• Familiarity with regulatory guidelines such as HIPAA

• Strong relationship-building skills across a broad range of personality types

• Effective verbal and written communication skills with clinical and IT personnel

• Demonstrated customer service focus

• Strong leadership and teaching abilities

• Advanced computer skills, including basic troubleshooting of wireless/network/computer issues

Preferred:

• Experience with product development focused on advanced system growth

• Healthcare IT experience, including Hospital and/or Practice Systems

• Vendor negotiation and relationship management experience

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Consulting Product Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.