Location

Bridgeville - 38 Royal View Drive

Business

As part of Brookfield Asset Management — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.

We redefine how home and life come together for over 60 years. At Brookfield Residential, a leading North American land developer and homebuilder within the Brookfield Properties family, we have had one goal in mind – to create the best places to call home. From the development of award-winning vibrant communities to the building of well-designed homes and commercial properties, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community. Learn more (http://brookfieldresidential.com) .

If you're ready to be a part of our team, we encourage you to apply.

Job Description

Your Team

Heritage Shores, a 55+ resort-style community in Bridgeville, DE, is looking for an enthusiastic full-time Community Representative to join our team. The position will share the vision and story of our exceptional active adult new home community to customers visiting the Welcome Center.

Your Key Deliverables

• Understand and support the execution of community brand at all touch points—the Welcome Center, at model homes, at amenities and throughout the community.

• Greet and effectively register visitors and Discovery Program Stay & Play guests

• Conduct community tours

• Coordinate appointments and conduct customer follow-up

• Coordinate with Customer Service, Clubhouse personnel, and vendors regarding Stay & Play Program and cottages.

• Enter customer information into Salesforce

• Guide the Welcome Center and Stay & Play Discovery Program guest experience in person to ensure the consumers’ wants and needs are met

• Coordinate with sales personnel to gather important customer information and maintain valuable relationships.

• Open, maintain and close the Welcome Center according to procedure.

• Perform administrative functions such as preparing emails, and managing mail and assisting the Sales and Marketing team.

• Place supply orders and maintaining an inventory of supplies and gifts.

• Assist and participate in on and offsite community events, grand openings, and other special promotions as needed. Responsibilities may include, but are not limited to:; helping with vendor organization, ordering and preparing give-away items, overseeing guest registration, taking photographs, cleanup, etc.

  Must Haves

• Position is full-time (40 hours a week).

• Required to work three days during the week and weekends

• Warm and welcoming, good energy level, and excellent customer service skills.

• Excellent written and verbal communication skills

• Proactive, organized, self-motivated detail oriented person with the ability to easily multi-task.

• Working knowledge of Windows, Microsoft Office Suite, Internet-based applications, and CRM experience helpful, as is the ability to learn new software.

• High School diploma or equivalent work experience.

• 1-2 years customer service or customer facing experience and ability to develop strong client relationships

  Nice to Haves

• Real estate experience is a plus, though licensed candidates actively practicing will not be considered

• Sales and Marketing experience is a plus

• College degree

  Your Opportunity - US

We are proud to offer our employees what they value most:

• Competitive compensation

• Excellent extended medical, dental and vision benefits beginning day 1

• 401(k) matching, vesting begins day 1

• Career development programs

• Charitable donation matching

• Paid Volunteer Hours

• Paid parental leave

• Family planning assistance including IVF, surrogacy and adoptions options

• Wellness and mental health resources

• Pet insurance offering

• A culture based on our values of Passion, Integrity and Community

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Brookfield Properties participates in the E-Verify process (https://www.e-verify.gov/) to confirm the eligibility of candidates to work in the United States.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 800 properties and 350 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.