Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher, our team comprises over 75,000 exceptional individuals, each with their own remarkable journey. Our collective efforts involve a multitude of vital projects that have a significant impact on improving the lives of millions. Our sales professionals are fully committed to providing our customers with value by promoting innovation and boosting productivity. With the guidance of experienced managers and the support of inspiring coworkers, you will have access to abundant resources and opportunities to make substantial contributions globally. By helping our customers address their challenges, you will play a crucial role in fulfilling our mission to create a cleaner, healthier, and safer environment.

What will you do?

The Global Service & Support segment of Thermo Fisher Scientific’s Life Sciences Group has an exciting opportunity to expand the reach of our service contract offerings and help drive revenue growth within our division. The Service Sales Account Manager will align and drive the following guiding principles of sales execution:

Own the Customer

· Is customer-centric and keenly aware of markets, trends and competitors

· Is tenacious, decisive, nimble and operates with intensity

Find a Better Way

· Is strategic, astute and forward-thinking

· Greets challenge and change as opportunity

Win Together

· Inspires, motivates and collaborates with others

· Stretches across department borders, breaks silos and builds effective partnerships with customers and colleagues to grow our business.

Key responsibilities:

· Meet or exceed a defined sales plan; forecast sales performance accurately

· Develop and implement a territory plan to drive business growth in your assigned area.

· Make daily outbound telephone calls and communicate via email to all organizational levels and functional areas in accounts where purchasing decisions are made.

· Capitalize on training opportunities to develop in depth knowledge of service and support offerings (Service contracts and support plans, time and materials billable services, field application training, bioinformatics and compliance services) in order to proactively uncover new opportunities within assigned accounts to generate revenue growth

· Develop organizational skills to work within cross functional teams to achieve organizational objectives, manage sales territory activities and communicate efforts clearly within other levels of the organization

· Understand the competitive landscape within accounts to position like or better product offerings to customers.

· Communicate key competitive activities, market trends, and changing customer directions to the organization.

· Analyze and develop sales opportunities by using data sources to identify the highest return on investment (ROI).

· Support marketing programs as assigned by the Sales Manager.

· Ensure timely and accurate completion of assigned tasks and reports, optimizing productivity during key selling periods.

Prerequisites:

· Individuals demonstrating a true passion for our cause to make the world a healthier, cleaner, safer place will thrive – our customers do amazing things and you’ll help them make this goal a reality.

· A strong focus on achieving goals, with a proven track record of meeting and exceeding objectives.

· A love of the competitive fight and hunger to win business by taking business away from strong competitors.

· Excellent organization skills and individual sense of accountability.

· A hunger and desire to actively engage in continuous learning – Taking advantage of both training opportunities and on the job learning - putting yourself in new situations outside your comfort zone and tackling challenges as development and learning opportunities.

· Effective communication skills and the ability to collaborate with individuals from various departments and backgrounds.

· Must be self-starting and dynamic. Highly capable of working independently and remotely while still maintaining close connections and team collaborations.

· Exhibits a high degree of flexibility in adapting to a rapidly changing business environment.

Our team’s culture:

· You’ll join a team of individuals who exhibit exceptional skills and strong motivation, all embarking on new careers in biotechnology.

· As a member of a global company with over 75,000 employees there will be large opportunities for growth and career development.

· Our team includes people with a range of backgrounds and skills that you will complement and contribute to!

· Join our dynamic team at Thermo Fisher and be a part of our thriving and recognized work environment.

· You’ll enjoy a competitive salary and have access to the full range of benefits & rewards enjoyed by Thermo Fisher Scientific employees.

· Demonstrate a positive attitude and desire to succeed - job encounters diverse work situations involving a moderate degree of complexity.

Minimum Qualifications:

· 3+ years of sales experience, excellent telephone skills and communications ability, and a high proficiency at negotiating complex deals.

. Experience selling Service contracts, warranties or renewable services preferred.

· Computer skills in MS Word, Excel, Outlook, PowerPoint, or like programs required

· Bachelor’s degree required.

· Travel (25%) will be required for occasional sales calls, sales meetings and company functions.

· This position is not eligible for relocation

Compensation and Benefits

The hourly pay range estimated for this position based in Massachusetts is $33.00–$49.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.