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MetLife Senior Contract Consultant - Annuities in Bridgewater, New Jersey

Role Value Proposition

This role is primarily responsible for ensuring annuity contracts accurately capture MetLife's promises to its customers, reflect business and operational capabilities and intentions, and comply with relevant regulatory requirements to enable MetLife's purpose, "Always With You, Building a More Confident Future".

Retirement and Income Solutions (RIS) is a part of MetLife's U.S. Business and issues products for transferred pension liabilities, stable value, institutional income annuities, benefits funding, and structured settlements. As part of the RIS Contracts team, this role works closely with the product, sales, pricing, implementation, operations, and legal teams to research, advise on, develop and file contracts and related documents for pension risk transfer, institutional income annuities, and structured settlements products.

Key Responsibilities

  • Function as the point person and subject matter expert for inforce annuities and related separate accounts, including deferred annuities.

  • Provide technical advice on contracts, state insurance regulatory filings, timely and accurately respond to insurance regulators' questions and requests and negotiate approvals with state insurance departments for complex annuity products.

  • Draft and coordinate the development of separate account memos of operation filed with state insurance regulators.

  • Facilitate state insurance department and Interstate Insurance Compact regulatory filings using the SERFF electronic filing system and abide by RIS recordkeeping requirements.

  • Develop and issue forms for highly complex annuity contracts to support new and existing annuities products within RIS. Maintain forms to ensure compliance with applicable laws and regulations.

  • Assist in the analysis of proposed and enacted laws and regulations to identify required compliance activities.

  • Perform due diligence in analysis of critical new product ventures and contract conversions and effectively communicate implications to stakeholders.

  • Prepare complex and detailed documentation including proposals, commitment agreements, annuity contracts, and annuity certificates for prospective pension risk transfer opportunities in a fast-paced and deadline driven environment.

  • Participate in complex non-standard assignments and devise targeted solutions.

  • Expertly collaborate with various internal MetLife departments and ensure efforts are coordinated to achieve common objectives.

  • Research and respond to internal business partner questions regarding contract features and compliance.

  • Lead cross-functional projects and assist with special initiatives requiring project management skills, as required.

  • Continuously identify and implement process enhancements to drive efficiency.

  • Support the adoption and utilization of the contracts management platform Icertis.

  • Conduct peer reviews and provide training and mentoring to junior team members.

  • Provide support to other RIS Contracts teams, as needed.

Essential Business Experience and Technical Skills

Required:

  • Expert level contract development and maintenance knowledge and advanced technical writing skills.

  • Deep experience working with deferred annuities contracts.

  • Knowledge of the annuities business (particularly pension risk transfer, institutional income annuities and/or structured settlements), qualified defined benefit plans, qualified defined contribution plans and/or ERISA.

  • Bachelor's degree or equivalent business experience.

  • Strong analytical, problem solving and research skills to manage complex issues.

  • Attention to detail, organizational skills, and ability to multitask.

  • Self-motivated, flexible, and enthusiastic.

  • Excellent oral and written communication skills with ability to engage constructively with associates of various disciplines and levels as well as with state insurance department regulators.

  • Solutions-oriented and customer focused.

  • Strong interpersonal relationship skills in order to maintain positive working relationships with peers, leaders and business partners.

  • Strong interest in identifying and researching opportunities for continuous improvement, including digital/automated business solutions, integrating technology and process improvements.

  • Interest in managing projects and reviewing work.

  • Willingness to learn and develop skills across a multi-disciplined contracts team and share knowledge as appropriate.

  • Proficient in Microsoft Office, e.g., Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, and Teams.

Preferred:

  • 8+ years of contract development, compliance, legal or relevant business experience.

  • Understanding of the insurance industry and product lines

  • Knowledge of the regulatory requirements and procedures for the development and filing of compliant contract forms associated with annuities business.

  • JD is a plus, but not required.

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

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